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based on 85034 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very upfront about pricing. Got out dirt that previous carpet cleaner couldn't get out.
Fast & clean
Better scheduling. I was told the technician would be there between 1-1:30 and he didn't show up until 3 pm. Big waste of time waiting around all day.
Friendly and courteous staff
My carpets look great. The young man who came to my home was very professional and thorough.
How much safer and healthier for our family and pets they are.
Got the carpet so clean and seemed like a deeper clean than ive seen with other cleaners
quick...no cleanup after technician leaves....carpet not crunchy
I am very pleased with the our carpets look, feel, and smell after a Zerorez cleaning.
The Technologly that cleans with out chemicals.... drying seems faster that the others.
Advanced notification. Technician on time. Work professionally completed.
Better arrival windows. Better communication with the customer
Felt the carpets were really clean
They worked well!!! He was awesome and friendly.
The customer service was excellent. The appointment was delayed but I was called often and given an updates. The technician was very courteous and took his time to ensure that the job was done well. It was late in the day and I appreciated his commitment to do a great jab, as if it had been his first of the day. I will definitely use Zerorez again.
The main thing I liked was the two technicians that cleaned the carpet . They were polite and did a great job. They deserve a raise.
Carpet stains were not removed.
Product clean well and services are great.
It worked great! Kyle did a great job!
professional and friendly servicemen. Carpets look and feel new after cleaning. No residue left on carpets
Very pleased with the way our carpet looks each time Zerorez has cleaned it, and was extremely pleased with the pet odor removal that Chris did this time. Carpet smells so much better, and looks cleaner!
They were took as much time as need to clean my chair. (It was very dirty.)
Personnel was very professional and my carpets look great.
Affordable and effective
All of the reviews I have heard about Zerorez (on the radio) said that their carpet looked "just like new" that all of the stains were gone. My carpet is clean and looks better, but the high traffic areas are not "just like new" the darker shade is still visible. I was expecting more.
The tile floor left a film after it was cleaned. The gentleman was very professional and curiousty.
Time frame for appt was off by 3+ hrs. Your guarantees on website evidently aren't guarantees as I had to sign for a non-guaranteed service. Keith was nice & did a good job. He didn't wipe floors as he went & I had to ask him to brush or rake carpet. He did a special flush on area & odor remains. So, overall the bonus of your service is no residue. Everything else is pretty much like every other carpet cleaning business.
I did not get 20% discount,100 foot of tile was not cleaned and no restaurant coupon was given to me. Plus some spots are not gone.
great results, and field team very knowledgeable and friendly
The service was quick, the carpet looks great, and the technician was very friendly and knowledgeable about the product.