Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85034 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and easy.
Carpet looked great!

Report a concern   March 12, 2015 — Rated 5 out of 10 by K.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The dirty spots did not to come up. Our house also still smells of wet carpet a day later.

Report a concern   March 12, 2015 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite and courteous cleaners. The cleaning product is supreme. Spots never return. I have recommended zerorez to several other people.

Report a concern   March 12, 2015 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning agents not harmful to animals.

Report a concern   March 12, 2015 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value

Report a concern   March 12, 2015 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

To early to say yet. Waiting to see how my bedroom holds up. Other bedrooms look ok.

Report a concern   March 12, 2015 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its quick,and at a good price.

Report a concern   March 12, 2015 — Rated 10 out of 10 by Rosemary Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service...employees are proud of their company, and with good reason!

Report a concern   March 12, 2015 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was great. Very polite, kind and patient. Thanks for such great service!

Report a concern   March 12, 2015 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time service with excellent results. Felt very comfortable having the technician in my home, he was professional and hard-working.

Report a concern   March 12, 2015 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, knowledgeable, and personal technicians.

Report a concern   March 12, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my natural stone looks better than new. Time consuming, but really worth it.

Report a concern   March 12, 2015 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safety of steam & green product.

Report a concern   March 12, 2015 — Rated 10 out of 10 by Gina Collins. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar Sierra was our technician. He was very accommodating and very thorough. He was very professional. I could tell that he cared about his work and the job he was doing. We will definitely be using zerorez again.

Report a concern   March 12, 2015 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and friendly.

Report a concern   March 12, 2015 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How thoroughly it cleans the carpet

Report a concern   March 12, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I enjoyed the freedom that the onsite employee had to make decisions and did not have to call a "boss"

Report a concern   March 12, 2015 — Rated 9 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that it's a green way to clean with no chemicals. My carpet smells and looks clean.

Report a concern   March 12, 2015 — Rated 9 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how they used the black light to show me how dirty my carpets really were.

Report a concern   March 12, 2015 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everyone I SPOKE WITH WAS VERY FRIENDLY AND PROFESSIONAL. THE TECHNICIAN WHO CAME TO MY HOME WAS VERY KNOWLEDGABLE AND FRIENDLY. THE CARPETS CAME OUT CLEANER THAN I HAD HOPED FOR

Report a concern   March 12, 2015 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job and the specialist that came out was very friendly and respectful

Report a concern   March 12, 2015 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Value and quality work. Gift cards are awesome.

Report a concern   March 12, 2015 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there are no chemicals used.

Report a concern   March 12, 2015 — Rated 9 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The difference in the carpet is obvious. It looks like new again!

Report a concern   March 12, 2015 — Rated 9 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is a really fast service. I could not believe he was done!

Report a concern   March 12, 2015 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Representitive was very nice and polite. The carpets he cleaned came out great and he took note of any special request of ours. The Eco friendly solution made me feel safe with our kids around

Report a concern   March 12, 2015 — Rated 10 out of 10 by T.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff is excellent and professional. The work is always done to perfection.

Report a concern   March 12, 2015 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

not putting anything in the fibers

Report a concern   March 12, 2015 — Rated 0 out of 10 by M.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've already answered this survey and gave the reasons why I was totally not satisfied. You can't even get the survey results correct; the Better Business Bureau is my next step.

Report a concern   March 12, 2015 — Rated 3 out of 10 by P.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We hired you to clean a sectional couch. It had an odor on one cushion and we were assured it would come out. After the technician cleaned the couch it looked and smelled fine. However, as soon as it dried it did not look clean and the odor was worse than before. If this is the "power" zerorez? I will never use your company again.
First name removed Hoadley


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