- Phone: (214) 372-5326
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based on 84591 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always does a great job
no chemicals
Customer service and friendliness of person cleaning our carpets
So thankful for the professionalism of Kyle & Tracy. Carpets are like new & now I do not have to worry about residue left behind!
I also had the tile cleaned & it looks amazing! Excellent job!
Price was way high for duct cleaning and did not receive products I was suppose to get with carpet cleaning
The house was left in good shape. The employee was courteous and answered my questions.
The service man that came out here was excellent. Also, my carpets look fabulous.
Your team does a great job every time they come. They are very courteous, friendly and efficient.
no chemicals, job well done
There are no harmful chemicals and our carpets now look better than we could have imagined. The technician was experienced, knowledgeable and respectful of our property and to us.
Carpets appear clean and odor-free. The drying time is much shorter that I've experienced with other cleaning companies. Service techs appear friendly & knowlegeable. Daniel worked here yesterday and was so diligent & thorough....he deserves a raise!!
GREAT carpet cleaning process! LOVE the work performed!
NO CHEMICALS......MORE IF NOT ENTIRELY A NATURAL CLEANSING!
No chemicals
Jaime was amazing. He worked hard on our deep pile shag carpet.
The Service person was very friendly and answer all of my question....
Superior cleaning and no residue. Courteous and hard-working technicians.
We have used Zerorez before and there is no one out there that clean carpets the way you do. Always look great and are very knowledgeable about the products.
Green products and you have gotten my carpet cleaner than ANY other service I have used.
Service and quality
non-toxic and no chemicals is the best part and they did a great job cleaning out all the ground in dirt. I honestly didn't think I could come this clean
Carpet looks great, but I signed up for a returning customer special at 4 rooms for $29.95/rm with 100sq ft of tile n/c. Expected a bill around $150 but instead they bait & switch my wife into a ton of upgrades, ended up being $466. Not what I signed up for. Also, the steam cleaning off the bathroom tile slightly warped the bottom of the bathroom door.
You called when you said and came on time. Gave me an estimate, did a great job and I love my floors again!!
Clean, no chemicals, no soaps.
The service and guy was great on my Monday visit it was the first appointment I had that none one showed until it was rescheduled
First time using zerorez
Matt was the technician who came out to our house
He was friendly, on time, listened & patiently allowed me to show him the rooms I was having cleaned
Matt then respectfully explained in detail the charges after my 20% off WRR radio ad discount
He was thorough. . . didn't rush the job/spent quality time on our carpet and front entry tile
I would definitely hire Matt again and recommend him to my friends
better phone customer service
when I originally called in I asked if you cleaned hardwood floors and tile/grout .. the customer service person told me you only clean carpets
the onsite tech told me that indeed you do offer wood and tile service
My rug looked worse after the cleaning. There were about 5 spots that didn't come out. I was told the rug should be taken to a rug spa and maybe they could get them out. I got Oxy Clean and had to take out the spots myself after paying 100 for a rug cleaning. I will never use Zerorez again.
Some spots came back again, and deal not mentioned at first for 20$ discount + $50 restaurant certificate, and 100 SqFt tile cleaned. So I mentioned deal agreed to, then priced reduced by 20%. However, still no restaurant certificate nor tile clean.
I find this approach not to be genuine. Even seems deceptive, as if trying to see if I would notice anything wrong. So, not professional.
job well done most of the stains were removed and exceptional customee service. Travis the guy who came out to clean was ver nice and did an awsome job!!!