Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   August 11, 2011 — Rated 10 out of 10 by S.J. Zerorez Bay Area
What do you like about our products and services?

The people were very straight forward and friendly. They got right to work and finished on time. I was a little surprised that the rug and furniture were as damp as they were. I'm not objecting, but I think it would be good to know to expect that. I certainly will have them come to do my other carpets.

Report a concern   August 11, 2011 — Rated 10 out of 10 by M.A. Zerorez Bay Area
What do you like about our products and services?

First time a carpet cleaning compaany removed all stains!!!!!!!! Arrived at house EARLIER than time planned -- most other carpet cleaning companies (as in most service companies) arrived at end of time range given. Courteous and took pride in work!

Report a concern   August 11, 2011 — Rated 10 out of 10 by A.M. Zerorez Bay Area
What do you like about our products and services?

The high quality of the carpet cleaning process and the skill of the two technicians.

Report a concern   August 10, 2011 — Rated 10 out of 10 by M.L. Zerorez Bay Area
What do you like about our products and services?

No chemical smell. Dries quicker than other cleanings. Staff very professional. Was told up front of stains that probably wouldn't come out fully, so full disclosure.

Report a concern   August 10, 2011 — Rated 9 out of 10 by E.S. Zerorez Bay Area
What do you like about our products and services?

They really did a great job cleaning our office carpet! It was just a little expensive for such a small room, but afterwards the carpet was great!

Report a concern   August 8, 2011 — Rated 9 out of 10 by J.M. Zerorez Bay Area
What do you like about our products and services?

So far like the clean result The guys were professional friendly & on time

Report a concern   August 7, 2011 — Rated 10 out of 10 by D.A.D. Zerorez Bay Area
What do you like about our products and services?

Professional, caring and they went above what was expected in helping to make sure that the end product was exceptional!

Report a concern   August 7, 2011 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

My carpets are always clean and look like new when Zerorez is finished with them. The technicians give excellent service and are a joy to have around.

Report a concern   August 7, 2011 — Rated 9 out of 10 by P.G. Zerorez Bay Area
What do you like about our products and services?

Cleanliness

Report a concern   August 5, 2011 — Rated 10 out of 10 by D.H. Zerorez Bay Area
What do you like about our products and services?

Organic, that clean smell.
Mike was very professional, a job well done! I look forward to having Zerorez come out again.
Thanks.

Report a concern   August 5, 2011 — Rated 10 out of 10 by C.W. Zerorez Bay Area
What do you like about our products and services?

Everything...my carpet looks new again. I was very impressed with Troy. He was friendly, knowledgable, and did not deliver a high pressure sales speech.. I was so delighted that I inquired about my kitchen floor. He quickly gave me an estimate to clean and seal my tile. The bit was a bit higher than another I received but I don't mind paying the extra if I know the outcome will be better. I will make an appointment for that job soon and of course, request Troy.

Report a concern   August 5, 2011 — Rated 10 out of 10 by S.R. Zerorez Bay Area
What do you like about our products and services?

On time, called to verify times prior to day and time!

Fantastic job on my parents very soiled and stained rugs. A real miracle!

Report a concern   August 5, 2011 — Rated 9 out of 10 by L.L. Zerorez Bay Area
What do you like about our products and services?

Men were on time. Very nice and friendly.

Report a concern   August 4, 2011 — Rated 10 out of 10 by Y.J. Zerorez Bay Area
What do you like about our products and services?

I really liked the results. I have had my carpets cleaned many times but this time, although I think you are pricey, it was well worth the price. I will recommend you and will use you again.Thank you,

Report a concern   August 3, 2011 — Rated 10 out of 10 by D.D. Zerorez Bay Area
What do you like about our products and services?

You guys did a good job...Thank you.

Report a concern   August 2, 2011 — Rated 10 out of 10 by C.C. Zerorez Bay Area
What do you like about our products and services?

Even though the appointment time was 3-5 pm and the two guys did not arrive until 5:15 pm, they were still very conscientious about doing a good job and did not rush (which was what I was worried would happen.) They answered all of my questions and I felt the outcome was excellent.

Report a concern   August 1, 2011 — Rated 10 out of 10 by C.A. Zerorez Bay Area
What do you like about our products and services?

Technician Larry was very pleasant and professional. I do have to say when a customer sets up a special arrival time that you stick to it. Larry was suppose to be at my house by 8:15. He was never informed of this by his supervisor. He arrived at 9:oo. So when the customer speaks to person on the phone they need to communicate specific time with supervisor.

Report a concern   August 1, 2011 — Rated 10 out of 10 by D.H. Zerorez Bay Area
What do you like about our products and services?

Professional office staff. The day of service they arrived promptly and very quickly went to work. The carpet is unbelievably clean (especially since it is not a great grade of carpet, white and 15 years old). My couch looks amazing - second only to my very clean tile and grout which looks like it did the day it was completed about 10 years ago.

I have been using Zerorez for probably 8-10 years and I believe their service has only improved. I never had a complaint about the actual cleaning but now the customer service and the new computer system which e-mails the itemized bill to you is even more efficient.

Keep up the good work!

Report a concern   August 1, 2011 — Rated 10 out of 10 by K.S. Zerorez Bay Area
What do you like about our products and services?

I like the green concept. There are no strong odors. My carpets are completely clean. The last few years you have been servicing my carpets and rugs, and I am very pleased that the stains do not return. I am pretty much able to wait a year until I clean them again. Thank you very much.

Report a concern   August 1, 2011 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

There is no soap or chemical residue and the Zerorez system gets our carpets cleaner.

Report a concern   August 1, 2011 — Rated 10 out of 10 by S.H. Zerorez Bay Area
What do you like about our products and services?

I have never used a carpet cleaning service before and have nothing to compare Zerorez to. I can, however, say that I am very pleased with the outcome. The workers were very friendly efficient and timely.

Report a concern   July 31, 2011 — Rated 10 out of 10 by R.W. Zerorez Bay Area
What do you like about our products and services?

You were able to get the stains removed that were there for too long,other services weren't able to remove.
Mike was great to work with, he did his job and was fast.

Report a concern   July 28, 2011 — Rated 10 out of 10 by C.V. Zerorez Bay Area
What do you like about our products and services?

The results were great and the workers showed up on time and were friendly.

Report a concern   July 28, 2011 — Rated 10 out of 10 by L.M. Zerorez Bay Area
What do you like about our products and services?

The carpet cleaning started on time, the workers were pleasant and courteous, and they did a fantastic job! I also liked care they took with my furniture and the way they protected my wall corners from damage. The cleaning solution was fresh smelling and my carpets and upholstery were not overly wet when they finished. My home looks and smells fabulous.

Report a concern   July 27, 2011 — Rated 10 out of 10 by L.B. Zerorez Bay Area
What do you like about our products and services?

Spots that I have had for years came out! Others have attempted but to no avail! I love that it dries fast and is not crunchy afterwards. No bad smells after either!

Report a concern   July 27, 2011 — Rated 10 out of 10 by T.H. Zerorez Bay Area
What do you like about our products and services?

The cleaning was quick and well done.

Report a concern   July 26, 2011 — Rated 10 out of 10 by M.S. Zerorez Bay Area
What do you like about our products and services?

Great customer service and carpets came out great also. Tony was our service guy he was very friendly and helpfu.

Report a concern   July 25, 2011 — Rated 10 out of 10 by K.S. Zerorez Bay Area
What do you like about our products and services?

Fast , efficient & courteous.

Report a concern   July 25, 2011 — Rated 9 out of 10 by L.M. Zerorez Bay Area
What do you like about our products and services?

I already wrote to you - See earlier message. I like the fact that the process is so green and that there is no residue. The results are excellent.

Report a concern   July 25, 2011 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

The products leave the carpet very clean and soft to the touch. The technicians work very diligently. They are careful to address all concerns.


Privacy Policy