Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   November 7, 2017 — Rated 10 out of 10 by T.S. Zerorez Bay Area
What do you like about our products and services?

Technicians knowledgeable and job well done!

Report a concern   November 6, 2017 — Rated 10 out of 10 by L.W. Zerorez Bay Area
What do you like about our products and services?

Have used your services in the past.
Hear radio ads

Report a concern   November 6, 2017 — Rated 10 out of 10 by W.C. Zerorez Bay Area
What do you like about our products and services?

Carpets look good, and several spots disappeared.

Report a concern   November 4, 2017 — Rated 10 out of 10 by D.S. Zerorez Bay Area
What do you like about our products and services?

This is the second time I have used Zerorez to clean carpets in out rental unit in preparation for next tenant and am very pleased with the results.
Carpet is fairly new, but there was the standard foot traffic path from front door to kitchen and bedroom by occupants after two years. Zerorez Technician, Lane, had them looking like new when done. I consider you my go-to carpet cleaning service, and would highly recommend to anyone needing the service.

Report a concern   November 4, 2017 — Rated 9 out of 10 by M.R. Zerorez Bay Area
What do you like about our products and services?

I liked the pet urine removal service. However, I’d recommend the technician always carry a black light to identify all urine spots so some spots are not missed. My tech did a good job on a few obvious Dog marking urine spots but I learned a day or so later there were several smaller hot spots he should have hit. I used my own black light when he was at my home but i didn’t know that I should perform a thorough check of every room.
That’s why I hired zerorez to clean the carpets in the first place. Don’t get me wrong. My tech was wonderfully obliging, but he could have gone even a little further.

Report a concern   November 4, 2017 — Rated 10 out of 10 by N.C. Zerorez Bay Area
What do you like about our products and services?

I have used Zerorex for several years. They are always ahead of time, work efficiently, are neat, clean and respective. I am very pleased with their service. They have a wonderful product, chemical free.

Report a concern   November 3, 2017 — Rated 10 out of 10 by C.S. Zerorez Bay Area
What do you like about our products and services?

I like that there are no chemicals and everyone that has been to my home over the years, is professional, friendly, and knowledgable about the product .

Report a concern   November 3, 2017 — Rated 10 out of 10 by T.A. Zerorez Bay Area
What do you like about our products and services?

No Chemicals or soap and it really gets the carpet clean.

Report a concern   November 3, 2017 — Rated 10 out of 10 by T.O. Zerorez Bay Area
What do you like about our products and services?

The two men were very nice and were through in an hour.The carpet is just damp and should be totally dry by tomorrow AM. It looks a shade lighter and the spots are gone.

Report a concern   November 3, 2017 — Rated 10 out of 10 by D.C. Zerorez Bay Area
What do you like about our products and services?

Your service people were right on time; they were thorough and professional and clear about what we should do in the aftermath.

Report a concern   November 3, 2017 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

The best cleaning process. Perfect! Professional technician.

Report a concern   November 2, 2017 — Rated 10 out of 10 by D.D.R. Zerorez Bay Area
What do you like about our products and services?

Service is very good! Thorough job! Does a fantastic job!

Report a concern   November 2, 2017 — Rated 10 out of 10 by M.M. Zerorez Bay Area
What do you like about our products and services?

The carpets dry fast. Also the team you sent were very professional and got the job done in a timely manner.

Report a concern   November 2, 2017 — Rated 10 out of 10 by D.H. Zerorez Bay Area
What do you like about our products and services?

The technicians are all very responsible and professional. There is not too much trying to sell other services (a little) however that is business. They are very thorough in their cleaning, friendly, and work hard to be sure you are satisfied. They come within the time they are expected and/or they call to give you and update. The office staff is professional and courteous.

Report a concern   November 2, 2017 — Rated 10 out of 10 by B.T. Zerorez Bay Area
What do you like about our products and services?

Nce job on the carpet, and your representative was professional.

Report a concern   November 2, 2017 — Rated 10 out of 10 by V.S. Zerorez Bay Area
What do you like about our products and services?

The guys did a great job. The carpets look like new. Waiting to get the entryway carpet returned and hope they can get out the soil spot on the fringe.

Report a concern   November 1, 2017 — Rated 10 out of 10 by B.G. Zerorez Bay Area
What do you like about our products and services?

There are no chemicals and the technician was knowledgeable with a good personality.

Report a concern   November 1, 2017 — Rated 10 out of 10 by G.C. Zerorez Bay Area
What do you like about our products and services?

Fast and friendly service

Report a concern   October 31, 2017 — Rated 9 out of 10 by P.C. Zerorez Bay Area
What do you like about our products and services?

I appreciated someone coming out to go back over spots that developed as my carpet dried.

Report a concern   October 31, 2017 — Rated 10 out of 10 by C.B. Zerorez Bay Area
What do you like about our products and services?

He did a really thorough job, one four best experiences with your company.

Report a concern   October 30, 2017 — Rated 10 out of 10 by J.L. Zerorez Bay Area
What do you like about our products and services?

Zerorez is simply the best!

Report a concern   October 30, 2017 — Rated 10 out of 10 by G.T. Zerorez Bay Area
What do you like about our products and services?

The Tech that did the work was very professional calling to give me a arrival time which was right on time. His explanation of the cleaning process made me more comfortable. Lastly the smell. Great overall experience.

Report a concern   October 30, 2017 — Rated 9 out of 10 by C.G. Zerorez Bay Area
What do you like about our products and services?

i sent you everything already....not sending again

Report a concern   October 28, 2017 — Rated 10 out of 10 by J.G. Zerorez Bay Area
What do you like about our products and services?

Thank you very much for the re-visit, everything looks perfect!
I don't know what happened the first time as Lane and his wonderful partner did an awesome job as always.
Lane said he had never seen the "demarcation" that I was talking about but agreed that it was there.
THANK YOU for your re-visit and making everything perfect!
I love Zerorez!
We will be calling you again soon!
Thank you for being the BEST home care provider PERIOD!
We would not think of using any other provider! :-)
Warmest regards,
First name removed

Report a concern   October 28, 2017 — Rated 10 out of 10 by S.P. Zerorez Bay Area
What do you like about our products and services?

Clean carpet with no residue so they stay clean

Report a concern   October 27, 2017 — Rated 10 out of 10 by J.V. Zerorez Bay Area
What do you like about our products and services?

The technician was businesslike and friendly. He presented a neat appearance and wore shore covers in the house. The equipment was clean. The carpet looks great.

Report a concern   October 27, 2017 — Rated 10 out of 10 by S.B. Zerorez Bay Area
What do you like about our products and services?

Service is outstanding! The guys are knowledgeable, polite, friendly, and they do a great job.

Report a concern   October 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Bay Area
What do you like about our products and services?

The girls us were very prompt. Called me ahead of time and let me they were on there way. One carpet was bad with dog pee and it is 100% better. Other carpet looks great and so does the sofa. Will definitely use them again!

Report a concern   October 26, 2017 — Rated 10 out of 10 by G.R. Zerorez Bay Area
What do you like about our products and services?

Within the given time range, quick service and good price. Will see the heavy traffic carpet clean up is after it dries but looks good so far!

Report a concern   October 26, 2017 — Rated 10 out of 10 by B.C. Zerorez Bay Area
What do you like about our products and services?

1) Clean carpets that stay clean longer than with standard carpet cleaning solutions
2) Friendly, courteous service
3) Great promotions/timely discount offers
(The current promotion, which offered a free extra room cleaned if you donated a new blanket was especially, impressively touching)
4) Easy, convenient scheduling options, good customer service, and good follow-up.


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