Zerorez Bay Area
1775 S. First Street Ste. 5A
San Jose
CA 95112
United States

Client Testimonials

Report a concern   February 11, 2020 — Rated 9 out of 10 by T.G. Zerorez Bay Area
What do you like about our products and services?

I like that it is non-toxic, and I am satisfied. I would recommend it. Job well done.

Report a concern   February 9, 2020 — Rated 10 out of 10 by M.K. Zerorez Bay Area
What do you like about our products and services?

Justice and Lyric were professional and did get job. They pay attention to detail.

Report a concern   February 9, 2020 — Rated 10 out of 10 by G.O. Zerorez Bay Area
What do you like about our products and services?

Through cleaning and courtesy for clients suggetion.

Report a concern   February 9, 2020 — Rated 10 out of 10 by C.W. Zerorez Bay Area
What do you like about our products and services?

Arrived later than expected, but provided good service. The carpets looked better than they have for a long time. I will definitely use this service again!

Report a concern   February 9, 2020 — Rated 10 out of 10 by S.P. Zerorez Bay Area
What do you like about our products and services?

The two men who performed my cleaning service were great. They let me know when they would be arriving. They were polite. One was very concerned about my cat getting out, which was so thoughtful (she didn't). Everything looked wonderful when they finished and there was absolutely no smell. I'm very pleased.

Report a concern   February 9, 2020 — Rated 10 out of 10 by D.R. Zerorez Bay Area
What do you like about our products and services?

Efficient, friendly technicians. Respectful of household items. Do a thorough job and the carpets are left clean without any flip or crunchy feel.

Report a concern   February 8, 2020 — Rated 10 out of 10 by C.B. Zerorez Bay Area
What do you like about our products and services?

Great cleaning service. Staff was fabulous, very amiable and efficient. The job was quick and complete.

Report a concern   February 7, 2020 — Rated 10 out of 10 by R.P. Zerorez Bay Area
What do you like about our products and services?

Personal attention to my concerns, and almost full explanation. Did not know there was a protectant extra change after the serviceman came over and told me before the job. The quote was a requote from a prior carpet cleaning which did not have any mention of a protectant.
Secondly I have 36 outdoor sunumbella drapes in our arbor and unfortunately you do not do that work.

When you have occasional specials send them but do not put me on a mailing list.
Thank you

Report a concern   February 7, 2020 — Rated 9 out of 10 by S.D. Zerorez Bay Area
What do you like about our products and services?

You do a good job and came back when I wasn’t happy with a couple of stains I still had.

Report a concern   February 7, 2020 — Rated 10 out of 10 by R.D. Zerorez Bay Area
What do you like about our products and services?

Thanks for the quick response. Oscar did a Fine Job on our Carpet.

Report a concern   February 6, 2020 — Rated 10 out of 10 by G.W. Zerorez Bay Area
What do you like about our products and services?

Your employee was on time and did an excellent job!

Report a concern   February 5, 2020 — Rated 10 out of 10 by K.D.A. Zerorez Bay Area
What do you like about our products and services?

Scot was great. Gave me tips I never had heard before about drying and carpet care. They were not only prompt but early due to a cancellation. Service was courteous and professional and efficient. My carpets look great. Thank you!

Report a concern   February 4, 2020 — Rated 10 out of 10 by G.L. Zerorez Bay Area
What do you like about our products and services?

The carpet looks clean and smells so good.

Report a concern   February 4, 2020 — Rated 10 out of 10 by Myles Loyar Zerorez Bay Area
What do you like about our products and services?

This is my 2nd time using your service, the first time I used your service it was a referral from my mom who is a satisfied customer. Scheduling the cleaning on the phone was easy. I received great communication regarding arrival time, and you did arrive when you said you would. Everyone I spoke with was friendly and helpful, the workman was polite, he worked extremely efficiently to clean the carpet, he wiped up excess water right away from hardwood floors when cleaning area rugs. and he finished quicker than I expected. Overall professional and good service from start to finish with everyone had contact with in your company. My carpets look great and even with heavy foot traffic from Airbnb guests the cleaning lasts for months... much longer than when I clean them with a store bought carpet shampooer. That's why I decided to use your service again. Thank you.

Report a concern   February 3, 2020 — Rated 10 out of 10 by Georgia Kalarney-Meo Zerorez Bay Area
What do you like about our products and services?

We are a family that values our health.
That is why we choose to shop where we can purchase high quality, non-toxic food.
We also choose to buy non-toxic products for household and personal products use too.

So, it is obvious why Zerorez is our first choice for carpet and upholstery cleaning.

Thank you Zerorez, we are very grateful to you for a healthy option to keep our home clean for our family!

Sincerely,

Georgia Kalarney-Meo

Report a concern   February 3, 2020 — Rated 10 out of 10 by Dan Baker Zerorez Bay Area
What do you like about our products and services?

We have been customers of Zerorez since you opened in Northern California. We have used your services many time over the years. The time prior to this the job was a disaster.

CURRENT EXPERIENCE
The crew Deven and Lyrie were EXCELLENT. The job was the BEST!! Our carpets which are 20 years old looked very much new.

I will highly recommend Deven, Lyrie and Zerorez.

Thank you,

Dan Baker
Email address removed

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Report a concern   February 3, 2020 — Rated 10 out of 10 by R.O. Zerorez Bay Area
What do you like about our products and services?

on time, efficient, very clean carpets.

Report a concern   February 2, 2020 — Rated 10 out of 10 by C.M. Zerorez Bay Area
What do you like about our products and services?

Service was great and on time. You can beat the pricey too.

Report a concern   February 2, 2020 — Rated 10 out of 10 by D.F. Zerorez Bay Area
What do you like about our products and services?

Zerorez always does a great job cleaning my carpets. The crew is prompt & professional.

Report a concern   February 2, 2020 — Rated 10 out of 10 by R.H. Zerorez Bay Area
What do you like about our products and services?

That Zero Rez doesn't use toxic chemicals, the faster drying time, and that it only takes an hour to an hour and a half to complete the cleaning in my case; that you bring your own water.

Also, customer service is great! It was easy to schedule, I was notified and reminded of the appointment by email, and the cleaning team called 30 minutes before arriving.

Also, the "super bowl" promotion was great and helped me to get more areas cleaned than I otherwise would have.

Finally, the cleaning team of Justice Luera and Andy from the san jose office were EXCELLENT! Very professional, respectful and kept me informed before, during and after the cleaning process. I would request them again.

Report a concern   February 1, 2020 — Rated 10 out of 10 by Joan Pashon Zerorez Bay Area
What do you like about our products and services?

On time completed the job on time and looked great.
The two guys where friendly and did a good job

Report a concern   February 1, 2020 — Rated 10 out of 10 by Corrine Bernard Zerorez Bay Area
What do you like about our products and services?

Our experience with Zerorez was great. The technician was on time and very professional. He explained everything he was going to do and what to expect when he was done. My furniture and carpet look brand new. I would highly recommend Zerorez.

Report a concern   February 1, 2020 — Rated 10 out of 10 by Carol Maraccini Zerorez Bay Area
What do you like about our products and services?

The method works great on my 25 year old rug. love it

Report a concern   January 31, 2020 — Rated 10 out of 10 by A.C. Zerorez Bay Area
What do you like about our products and services?

My technician was on time, friendly and professional.

Report a concern   January 31, 2020 — Rated 10 out of 10 by R.G. Zerorez Bay Area
What do you like about our products and services?

The process is very clean and does not leave a soapy residue. The rugs were very soft after the process.

Report a concern   January 30, 2020 — Rated 9 out of 10 by J.B. Zerorez Bay Area
What do you like about our products and services?

on Tuesday of this week, a tech came and could not do his job as his equipment was not
working. I used to work in a service business in SF. and this is definitely not acceptable.
It was re-scheduled the next day. Jason and Miles were very good. The rugs did not
come completely clean, but it was enough.
Thank you for your service.

Report a concern   January 30, 2020 — Rated 10 out of 10 by R.G. Zerorez Bay Area
What do you like about our products and services?

I am always pleased with the results. The cleaning technicians are always polite and take their time to do a good job.

Report a concern   January 29, 2020 — Rated 10 out of 10 by L.K. Zerorez Bay Area
What do you like about our products and services?

Great job with carpet cleaning

Report a concern   January 29, 2020 — Rated 9 out of 10 by E.W. Zerorez Bay Area
What do you like about our products and services?

The techinician was friendly and helpful. The carpet took a few days to dry but its January.
On time and efficient

Report a concern   January 29, 2020 — Rated 10 out of 10 by Carrie Whittaker Zerorez Bay Area
What do you like about our products and services?

Great service and clean carpets!


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