Client Testimonials

Explained everything very well, no extra charges and good service.

Terrence was my zero Rez rep and he did a great job. Gave me options for additional services, one of which I used. The appointment was on time, quickly and efficiently done and Terrence was very professional. Much appreciated for a job well done.

Chemical Free

The tech that came out was extremely friendly and helpful and is the only reason I rated the company a 9.

Though he did a complete job, several spots came back up after the carpet dried, which makes me question the overall expense. We don't have a messy carpet, but have had some spills from animals and kids, I had hoped the Zerorez process would have corrected these spots. The main reason for paying $700 was to have cat urine lifted from the carpet in hopes that the cats wouldn't smell the area any longer. The spot still lights up under a black light, which was a surprise to me considering I paid for the added pet odor neutralization and the fact that when I use my Bissell, I do not see spots afterwards. Again, the tech was amazing but I just don't see the value in the service. I only rated the company as a 9/10 because I don't want the score to go against the tech. Having said all of that, I would not recommend Zerorez because I'm not pleased with the final product. The carpet was still wet the next day (so much for zero residue) and we still haven't gotten rid of the smell.

Everything went well. Job was performed admirably..

Excellent customer service and technicians are awesome!

The service was great and the technician, Brian, was phenomenal. Will definitely use again.

the work and customer service

It was a good experience. The technician was very professional.

The representative that did the service did a great job, fast and efficient!!

Our technician, I think his name was Brian, was extremely polite and professional. He explained the process thoroughly and was a pleasure to work with.

I have white carpets and the stains / mess are always cleaned beautifully.

The professionalism and thoroughness of job done. I am happy with the service received.

The price was finally dropped to a more affordable amount, the technician arrived on time, was friendly and didn’t waste any time getting the job done.

Very professional, great job!

Your technicians are always very professional and pleasant. Your products are environmentally friendly and safe for my pets!!

The products are safe and the technicians extremely friendly, fast, and efficient.

Cory was excellent!

Clean carpet, quick drying, professional service, on time arrival, friendly technician, all around great job.

Excellent! Technician, Corey, was knowledgeable, efficient and friendly. Great customer service.

My carpet is soooo clean never had it so clean before..it's just a breath of fresh air ..Love this company..

Unbelievable clean and carpet looks new again. Soft on my feet!!!

Great professional service

I enjoyed the friendly service! The technician was very thorough cleaning my carpets.

frienly agents good customer service

The results of my carpet

Professional approach to service

Quick and professional

The two men who arrived where early, very professional, respectful and conscientious. They also helped move a few items since I still was getting ready for their arrival. Finally, they were able to quote me a lesser price because of a special that Zerorez was offering.

Customer Service is incredible!