Client Testimonials

The end result was great and the positive, professional service was equally impressive

very professional and appropriately price. have always been satisfied with the work performed.

Quality of service and quality of service personnel, especially their postive attitude.

No odor, dries quickly, very effective

Good communication in lead up to service, and prompt service. Technician was very professional.

Not a strong chemical odor; dries quickly; employees are friendly; setting up appointments is easy and efficient. What I am confused about....why does pricing feel so variable once your employee is here? Are you giving me the best deal or not? Seems like its quite subjective.

Ryan was very professional and knowledgable about carpet. It got the heavy traffic area clean and it dried very fast.

This is my only regrett that to clean a sofa is so much. I hope that someday you run a special on furniture cleaning.

Kelsey did a good job. He explained things well. I feel good about my carpet now.

no chemicals, great results. carpet looks like new.

I just don't like the upsell when they arrive - wanting to add services and money and not guaranteeing their work.

the Technition was very friendly and well informed, I hate I did not take his advise and have the top of my stairs treated for my small pet as he suggested,
he was fast and effective, my stairs we a mess and now they look great.
I think outside of the fact that he did such a great job on the carpet was the fact that he was friendly, courtesy and well informed. I would certainly recommend yo guys and I expect I will be setting up an appointment again soon.
please keep up the good work, we need serviceslike your that do what they say they will ...............Regards, Name removed

I like that you do not use harsh chemicals. Your staff is professional and courteous.

Communication and timing

The health aspects of your product and service really appealed to me. The service was outstanding! I ran an errand close to home and your technicians were already there when I received the call on my cell. A message had already been left on my home phone. When I told the person on the phone I could be there in about 5 minutes and said I was sorry, she was very nice. When I pulled up and apologized I was told not to worry, was greeted with a smile. And when I said I needed to pull up my recycle and trash cans so they could pull up in the drive, he offered to help and when I said no, that's OK, I was helped anyway! The job was excellent and our carpet looked fantastic. Loved the fact that I heard about you from my brother and The FISH.

As a result of our first experience with Zerorez,we are thouroughly pleased with the safe and most-effective product you use. I was so impressed with your technician, Mr. Eric Crew, that I sent seperate comments to your Customer Service email address regarding him and his work ethics while at my home. He was so knowedgeable of your products and such a joy to work with, too! Quite honestly, I couldn't believe the results when the carpet had fully dried the next morning...the results were nothing less than incredible!! My husband and I were amazed and we have added Zerorez to our "Home Professionsals" file for all future carpet and floor cleaning. Thank you so much! First name removed and Dan Seibert, Marietta, GA

best carpet cleaning we have had

My technicians (Billy and Kelsey) were the greatest! They were most knowledgeable about the product and all that Zerorez had to offer which sold me on continuing my services with the company. The two together were a match-made for Zerorez. Employee's like the two of them who were 1) very knowledgeable, 2) added helpful hints, 3) such a pleasure to meet and 4) provider of excellent customer service and service techniques, are definitely reasons for keeping them on board. Thanks Billy and Kelsey for a well cleaned and fresh smelling carpet! I look forward to us doing business together in the near future! Keep up the great work!!

I love the way my carpet look after it's clean. The service man was so professional.

There are no chemicals left over so I don't have to worry about my child or pet being on the carpet afterwards. Plus, my carpets looked and felt great

Your technician was polite and efficient. He was also very knowledgable and professional. I am very pleased with the results and will use your service again.

Good service at affordable prices

No chemicals used. I also liked the timeliness and professionalism of the service Tech, Gabirel.

How clean the floor looks

First, easy to make the cleaning reservation; your phone agent was great.
Second, the cleaning technician (Mr. Ma'Juan Coleman) could not possibly have been more polite or professional. Right on time, articulately explained everything involved in the cleaning process, THEN did a super job. He even got a blue, year-old, PowerAde spot out from my white carpeting! At the end, no surprises with the billing. Mr. Coleman even refused a tip! (who does that??) I insisted, he said thanks but no. WOW!!! My home now looks fantastic and I have already referred two of my neighbors. THANKS ZEROREZ for a great experience.

I appreciate the fact that Zerorez doesn't use harsh chemicals and residue leaving soaps on my furniture. The technician arrived on time, was extremely polite and most importantly, cared about the quality of his work.

My carpets were very clean when they were finished and they smelled great. The company is professional and on time.

My white carpet looked like they did the day we moved in. Danny was friendly and did a wonderful job!

Your representatives were very knowledgable and extremely polite and friendly. They were genuinely concerned about our service and made us feel very comfortable the entire time.
The carpet looks awesome! I'm very pleased with the service.

I would recommend them to anyone and have already spread the word to a few friends.

My sister in Knoxville, TN is interested but didn't know if you had branches outside of Gerogia. Please let me know.

We appreciated the professionalism of the entire Zerorez organization. We were also amazed at how well a cleaning from Zerorez actually is. And finally, we really enjoyed work with Billy from Zerorez. We will use Zerorez again, not only because your organization offers a quality service; but most importantly because of the people like Billy working with your organization. And when we do use Zerorez again, we will ask for Billy. Relationships between service providers and customers is critical in this day and age of poor customer service. So the fact that Zerorez has someone like Billy on staff, it is assured that we will retain the new relationship that we have with Zerorez.

Got my carpets clean.

The technican was extemely professional and knowlegable and did a very good job.