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Client Testimonials
The fact that the process seemed very clean. Afterwards, the carpet didn't take as long to dry and was not crunchy afterwards.
Miles was fantastic tech, very pleased with him and the cleaning
Customer service and technician were very customer orientated. Delivered on what you said you wouold do for the coplete and estimated costs.
I LIKE IT BECAUSE THERE IS NOT CHEMICAL ODOR AFTER CLEANING, AND IT DRIED FAST.
HOWEVER SOME OF AREAS IN MY LIVING AND DINING ROOMS STILL HAVE MANY SIGNS OF DARK SHADES DUE TO THE UNTHROUGHLY DONE.
The technician was very curtious. My carpet looked great after the cleaning!
I loved your communication. By itself that is enough reason to do business with you again, however the floors also look great. All and all we are quite pleased and will certainly use you again and refer you to our friends.
This was the first time I used Zerorez. My carpet looks great and smells so fresh. The cleaner was very nice and professional. I will definitely use you guys again and will tell friends.!
Thanks, Tanya Cochran
Professional, Polite, Precise. Prompt
I have a few vendors to clean my carpet and never felt that the job was completely finished. When Zerorez finished, the result was a VERY clean carpet!!
My chairs are clean, the rug looks much better. The serviceman, Austin, was on time and very personable and good. Very professional.
safe for children and animals and enviroment
It's the most efficient carpet cleaner we have ever had in 40 years.
The equipment I believe is perfect for cleaning carpet and steps.
Professional service personel. Very willing to help with any problem. Scheduling was easy.
My carpets are very old but we can not afford to replace them. I called zerorez to see if they could clean the carpets not holding out much hope that they could make the carpets look much better. Zerorez exceded my wildest hopes. The carpet looks better, feels better, and smells better. The technitions were curtious, helpful and hard working. I could not believe the job they did. Thank you, Julia Renfro
My carpets do stay cleaner longer with your process.
Michael was awesome to work with. He was extremely professional. We will definitely use you in the future and will recommend you.
Thanks
I like that the product is free of chemicals and does not cause a residue. The service tech, Matthew Craft was an awesome, positive person, who address my concerns regarding the carpet and truly was the highlite of my day. The company is fortunate to have an employee like Matthew as he is a very positive representive for the company.
the empowered water is amazing....And the dry time is outstanding
I love that it is just water cleaning my carpet instead of soap/detergent. Gabriel was wonderful. He did an excellent job. The carpet looked far better than we thought it could after 10 years of wear and having never been professionally cleaned. So glad we chose Zerorez!
The technicians were very helpful and showed me that my air ducts didn't really need to be cleaned. Saved me a lot of money!
The guest service was the best part! Dont' get me wrong, the carpets look fantastic, but the technician was very informative and extremely cordial.
I have used Zerorez several times but this last experience was the best. The cleaning tech went above and beyond the past techs. He really took time and did a great job. Thanks very much.
The customer service was great, every question I ask was explained by technician very thoroughly. He was very polite and professional.
Anthony.was very professional.and thorough. We have used PDA in tje past. Anthony was able to get stains out that PDQ hasn't been able to clean for years Normally, I could still tell where the pathways were while tje carpet was drying(before furniture was replaced). Our carpet in living room is six years old. When Anthony was done, all of the carpet looked the same. I was very impressed. We has the protectent put on the living room carpet. I am anxious to see how well that works.
Thanks for a job well done!
Name removed
Phil Johnston was not bothered that I was asking so many questions. He took the time to expain everything to me and even reassurd me that I would be pleased. He worked completely and swiftly and he cleaned up after himself very neatly. I have indoor /outdoor pets who track in everything from dirt to chipmunks and birds. I was shocked to see how beautiful the carpet looked.the pricing was VERY affordable. The nicest thing was that a professional could do it for my family ! I will not think twice about call Zerorez again. It was a GREAT experience. Thank you Phil ! :)
Richard and Jose were running behind , but they called to let us know. they were patient and kind and they worked efficiently and Richard talked with my Dad about Meadow Baptist which made my Dad feel calmer about having strangers in the house.
improved my carpet in little time
I was totally stung how my carpet looked after the service clean. Such a deep cleaning (it was like night & day), and my home smells so fresh and neutralized after the cleaning. James Amerson was a great technician; very polite and courteous! Other competitors have a "zero chance" of touching Zerorez! -DiMaggio S. Spener

I was impressed with the outcome. In the past when I have had my carpets cleaned, after a couple of days they looked no different then before being cleaned! It's been 4-days since the cleaning and they still look fresh and clean! I also was pleased with the Service Person - he was very informative and personable.