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Client Testimonials
Our technician (Doug) was very knowledgeable and explained the procedure and what we could expect. He showed us the before and after white towel test.
Service and courtesy of employees.
Rug is looking great - dried fast and the operator was efficient and polite!!
carpets seem very clean
I have carpets that are around 15 years old. You cleaned it and the carpets look like new. I like the white glove service you provided and the customer service of your employees.
You are different from all others.
Cleans very well and you were on time
Great Customer Service - came back for a re-do in 1 room, no questions asked. Thank you for being a wonderful company to work with. The re-do turned out amazing.
Also had a rug delivery the same day, my rug looks amazing. Thank you again for job well done. I will be a life long client and will spread the word of what a great company you are to work with.
Great Customer Service - came back for a re-do in 1 room, no questions asked. Thank you for being a wonderful company to work with. The re-do turned out amazing.
Also had a rug delivery the same day, my rug looks amazing. Thank you again for job well done. I will be a life long client and will spread the word of what a great company you are to work with.
Everything. Cared to do the best job. On time, personable.
-Polite, uniformed associate who arrived on time
-Associate proactively asked me to come check the work to ensure I was pleased with it
-The carpet dried in the time that he said it would (this is HUGE)
My floors looked brand new... The tech did a wonderful job and I will call him back in the future!!
The service technician was knowledgeable of the solutions for pet stains. They were thorough in treating the stained areas.
My carpet looks and feels clean.
No chemicals and fresh sent
The appointment scheduling changed which cause a delay in the Morrow home being done.
However, James worked on resolving the issue.
Please pass along our appreciation to James. He is an excellent employee, hard worker and very, plesant personl. He went above and beyond on accomplishing the cleaning job.
I will highly recommend Zerorez and especially James, your technician.
Please make sure James' managers get this feedback.
James is an extremely valued employee in your organization.
Please make sure James receives this survey information.
Prompt, friendly, professional.
The technician was knowledgeable and very professional. My carpet looks wonderful!!!
I like that you don't use soap and my carpet and chairs look wonderful
What impressed me was the technician, Patrick. Very personable, knowledgeable and conscientious. Excellent work.
Professional. Kept to schedule.
quality and professional
They did a great job and were very professional. Excellent customer seevice.
The person did a great job and was very nice.
When Anthony, the dispatcher called to let me know that the serviceman would arrive in twenty minutes. He was correct as Emanuel was prompt and courteous. He reviewed each room noting any concerns. He thoroughly explained the details of the service and then went straight to work. Our carpet looks amazing. We are very pleased with your service and will use it again without hesitation .
Thank you,
Happy Customer
Quality cleaning services. Excellent staff. Thank you.
Our technician was very friendly and informative. He explained everything and made sure I understood before starting. The carpets look great and I plan on using the service again.
The cleaning was great! The process was smooth & easy and the results were more than what we were expecting!
great work!
I choose Zerorez because my grandchildren have no allergic reaction to your cleaning process. I always find your service professionals very personable and competent. My recent professional very competently removed some challenging stains and also gave some good suggestions for carpet care.