Client Testimonials

Customer service

Service provider was prompt, polite and thorough. I should have asked how much the pet treatments would be but so glad I did them. My house looks amazing!

The healthfulness of product and the professional service.

Carpets are clean and you have guards to protect doorways and ballisters. The 15-30 minute notification before arrival would have been nice.

We think we have already answered this request, but really enjoyed the two young men who delivered our Chinese carpet. Cleaning was very well done, and we liked their pride in their work and in your company.

How there is no residue or odor and dries quickly and makes the carpet look brand new!

Curt and Larry did a great job!

Jason did an outstanding job. Very professional and knowledgable.

The woman who cleaned our carpet arrived close to the time agreed upon, worked consistently, and spent some time explaining your custom of returning if some of the stains became visible again. That returning to try again is a plus in my way of thinking. The carpet looked really good when she left, and I'm looking forward to it looking that way again. One of my rooms she cleaned had such stains that I thought would still be there when she finished, but they were gone and haven't resurfaced.

I like there on no chemicals used in cleaning the carpets. Technician, Aquarius, was quick, efficient, polite, and kept us informed throughout the process.

My carpet is clean. As a matter of fact it looks good.

Have used Zerorez for many years. Your techs are always professional and do a great job.

Eric did a fantastic job. Thank you!

I like the cleaning and feel my carpets get cleaned without stains coming back. However, I was pushed hard to do a pet enzyme treatment which I didn't want and know I didn't need. Initially, the tech declined to do the service but called the office and was told to perform the service I wanted and not more. Also, in the past when I get my hallway done the carpeted stairs leading up to the hallway are also done. I didn't realize I needed to specify that service so he didn't clean my stairs going to the hallway. I would love someone to come back out to perform that service. Thank you, First name removed Green

The technicians were very progressional and kind! They honored a special I paid for a few months ago and went the extra mile to make sure I was satisfied!

Very good to do business with, very professional thanks

My technician, Dave, was courteous and professional. Also, I did like the call ahead service.

Very good service. Polite service man.

services are friendly and professional...

You were on time and efficient.

Knowledgeable representative, hard worker, great results

No soaps or solutions in the carpet.

The carpet smelled and looked very clean, and there was no grit or soapy feel to it at all. The carpet just looked great! I have used Zeroez before, and this second time use has been just as good as the first.

Customer service is great! Carpet looks fantastic. Paul, my technician was very professional and friendly.

Professionalism and not stopping until the carpet was in the beauty condition

Service person was professional and quick.

Vents were cleaned in a timely manner and cleanup.

Renews the carpet and smells very clean.

The results on my carpet and the fact that you use safe cleaning products.

Excellent service, and good follow-up service.

Only issue, it is a hassle for current customers to call/speak with a rep. Typically wait on hold for a few minutes, and am immediately greeted with a sales related question, referring to what service I want to book. It would be great if there was a different number or prompt for current customers.