Client Testimonials

All natural products that work! Professional, knowledgeable technicians.

Great service. Great people.

Clean looking carpet. WIsh they could have taken more out of the carbin dust around the edges of the room.

My request from Zerorez was to clean my carpets but also clean two sofas. I love Zerorez for the no chemical toxins cleaning technology. However, I loved Reggie, the technician who was intelligent and professional and told me honestly that my fine upholstery could not be cleaned by this technology without damage and that I needed to use another cleaning technique. I appreciate this honest, up front way of doing business. And Reggie was a refreshing change from most people that call on my home to do contracted work. He was friendly and so wonderful to deal with. Reggie is a true asset to Zerorez and understands true customer service. He was respectful of me and my home and actually knows how to treat customers. I hope you guard this employee well by keeping him around! Your business will be better because of people like Reggie.....

Arrival time was perfect! Charles did an outstanding job and was very thorough in explaining cleaning options. He appeared to be a perfect employee.
I am extremely pleased with the how clean my carpets are. He was even able to remove fingernail polish out of the carpet!
I will certainly call you again!

Technicians were excellent. Carpets look great. Pet smell removed

Technician was knowledgeable, polite and thorough. No chemical smell. Definitely recommend Zerorez.

Great service

The extra water repellant. Also, the swiftness of the technicians; they were in and out within an hour.

No

Friendly staff. Good customer service. No harsh chemicals used on my carpet.
I wasn’t very happy with the steps dripping water from the edge of the steps to the next step. I used a towel to blot the excess water up. And my carpet was cleaned at 9:00am on Saturday AND there are still several places that are NOT DRY yet. It is now 7:23pm on Sunday. Other than that, pleased.

Professional associates, prompt service and good communication

Extremely satisfied with the work done very professional and prompt

Honest and friendly staff

I like the end results of your cleaning. My carpet looks clean without any chemical smell left behind. My carpet is soft and clean just like it was when it was new. I am comfortable about my grandchildren playing on the floor after a cleaning. I love the time blocks you offer for appointments also, because my whole day is not interrupted. I could not imagine allowing anyone else for cleaning out carpet now. My service tech Larone was very professional and friendly. I really felt comfortable with him in my home and I will request him the next time I make an appointment. Thank you for the quality service you offer to your costomers!
Mrs. Name removed

Excellent technician. Made even old carpets come to life! Polite. We will have him back to do some of the other work including upholstery and tiles.

Easy to schedule online. Technician was punctual, friendly, professional, and hardworking.

Thomas was friendly, knowledgeable, and worked hard. My carpets looked great.

Easy to schedule, clean, competent service.

On time. Professional and friendly. Extremely knowledgeable- let me know exactly what to expect. This was the best example of customer service and amazing results.

Great technician. Very courteous and professional. Carpets came out great!

Convenient and quick and on time

the technicians

Great job and friendly service with reasonable prices.

When my filter's were delivered Friday, May 17, I wasn't present. That was no problem, the filters were installed with no difficulty. I just wasn't there to ask what the proper care, maintenance & replacement schedules are for the filters. Can you let me know?

Thanks,

Bob Last name removed
201 Winnona Drive,
Decatur, GA 30030
Email address removed
Phone number removed

Great service and technician.

Price, punctuality and professionalism.

Carpet came out clean and dried in just a couple of hours. The guy came within the window given and he called me on his way. I received a text and call from zerorez as well to let me know he was on his way. Thomaston the cleaning guy was very professional and helpful. Will use zerorez again and will recommend to family and friends. Very satisfied.

No harsh smells and carpet still gets clean. Carpet is not saturated with water which made it ok to walk on afterwards.

Loved everything