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Client Testimonials
Cleaned great. Technician was super
The appointment process was very simple. I was able to specify the number of rooms and schedule the service date online. I received a confirmation email, and was told I would receive a call the day prior to service and on the day of service. I had the service scheduled for a Monday, and I was called on Friday. The company then contacted me about 30 minutes prior to the technician arriving.
The technician was very personable and professional. We walked the entire service area and reviewed stains. He then went to work. I had six rooms, a hallway, and 2 staircases cleaned. The whole process took about 4 hours.
Not every stain was able to be removed, but I feel this was because they had been set for years. The technician did recommend the company try a pad extraction, which would be a separate visit and more expensive. I declined for the time being.
The company does not move furniture. This is clearly stated on their website and on the email they send, so I was not surprised.
My area rug always turns out soft and clean!
ZeroRez was easy to book an appointment. The tech was knowledgeable and courteous. He listened to my requests and was attentive to what services I wanted done.
I liked the service that I received. The service lady was well informed about cleaning my carpets and offered suggestion on how best to maintain my carpets. She explained your contract and made sure that I understood the company's policy. At my next cleaning with your company, I shall definitely request this agent. She did an excellent job.
At this time, it is hard for me to comment on the product because the service was just done yesterday. However, I am sure that the carpets will remain in great condition.
Quick, explained what he was using on my carpet. I had spots I didn't think would come up but they did.
Great service - great carpet cleaning!
Less wetness of the carpet and no strong smell of a he Chemical.
The technicians were wonderful. Explaining what they were doing and showing us the results of their vent cleaning. Very personable too! They did a great job. Thank you Brandon and Sam!!
Carpet was cleaned, professionally.
Is excellent products, no water orrawn no. Smells, my carpet looks great.
Great Customer Service, caring and concerned with keeping everything clean.
The technician was polite and businesslike. He was On time and did a wonderful job explaining the process. I couldn't believes great everything looked and smelled
No lingering odor just clean
I have already recommended you to a few of my neighbors
Technician was very professional - liked how i was contacted when tech was on his way
This was my first tome using zerorez. I had them clean an 11 year old carpet with pet stains. It came out beautifully. The tech was prompt, polite, professional, “clean cut” and wearing a uniform.
I, also, hired them to buff and polish my hardwood floors. The crew that comes out to do the service is actually another company but I was very happy with the end result. Again, the techs were prompt and polite. His English was only fair but enough to communicate but not much more.
Loved the guys who picked up and delivered. So nice and professional.
The ruge look awesome!! Thanks so much.
I love that the carpet is not crunchy when it dries.
My carpet looked brand new even though it was 8 years old. All spots came out of the carpet.
The carpet is clean when they are done
Technician was very professional and courteous.
Prompt, courteous, thorough, and so clean!!!
Awesome service!
Very professional staff. Carpets were clean and smelled nice. Dried quickly,
I could not be happier with my zerorez customer experience ! Their professionalism and quality of work are remarkable. I was absolutely shocked at how much cleaner my already clean house was when they were done. I will 100% have them back on a regular basis to get all of the invisible dirt and dander that normal cleaning cannot remove.
Jana Macon
Zerorez gave my carpet the best clean it ever had. None of the other top carpet companies have every cleaned my carpet like Zerorez; It looks like new, and to think they only use water!!. Thank you Zerorez for making me feel clean in my house again
U guys do not use over the amount of water that other companies us. Which then has caused my carpet to stay wet for longer and ripple. This has never happened with Zerorez.
Tyler, the carpet tech was excellent! He did a great job! Was very professional and was a pleasure to have him do the work.
The technician that came was extremely nice, helpful and knowledgeable about the products he was using and the techniques and drying times when I asked questions. Would recommend and would use again.
I have used Zerorez for several years, they are and the service is consistently good.
Product actually cleans carpet!