Guest Testimonials
Friendliness, the extended help to make you feel comfortable.
Though I have visited this theater many times over the last few years, this is the first time I have been truly disappointed in my experience. I used to be a loyal customer of Alamo Drafthouse, but after several awesome experiences at Casa Blanca I have exclusively visited Santikos. After tonight’s experience that might change.
I took my wife to Bad Moms at 8:35 in theater 14 today. The surround sound was not on or was not functioning correctly. The sound was quiet, but more importantly only the front speakers were on so we missed the majority of the channels the entire movie. This meant the music was almost non existent and all sound effects were out of balance.
The servers were down the hall at there server station talking the whole movie. They would loud, but it was only exaggerated by the malfunctioning audio in the theater.
I’m mostly disappointed because I switched to Casa Blaca because of my great experiences, and this was a sobering experience. I’m really surprised the audio wasn’t corrected and the staff continued loudly talking even after a patron went down and asked them to be more quiet.
Though I missed parts of the audio of the film, I can vividly remember the romantic encounters the staff member hoped to have with her date.
Recline seats movie selections
The size of the seats, the ease of ticket buying and the restaurant.
Employees are wonderful, very helpful, choice in snacks, clean theater, great selection of times at multiple times during the day
The food.
The warm and friendly employees plus, the ability to purchase the seats I want for the movie.
Thank you so much for the military discount!
Everithing! The place is clean, food is good, workers are nice.
Spacious seating and aisles. Reserved seating. Very clean.
I love the reclining seats! I love the rewards!
Clean, neat and professional
It was such a great experience. We had our 3 month old son with us and they even catered to him and his needs.
It’s in my neighborhood, & the seating is comfortable.
Seats
Great place to take the family for a fun day
We love the recliner seating!!!
My experience was great. Everything was super clean and people were friendly. Good for family. But next time buy tickets hours in advance if possible!
The many choices of entertainment available.
The seats are comfortable and the space to walk in front of people is ample.
Santikos is always clean and friendly and I love being able to grab my tickets ahead of time online with the santikos app.
Big screens and recliner
Reclining sears and food and food service at your seats
The large comfy seats!
I love this theater the staff is always really friendly and very helpful the food snacks rewards points are great and the theaters are always nice and clean
I really enjoyed the whole experience there. The customer service and competence of the staff far exceeds that of the Palladium where the management and staff are horrible and aloof. Only small issue is that the waiter for the row in front of us would stand at full attention right in front of us during the movie when he was waiting on people. Wish he would have crouched down or something and he talked at full volume outside of that everything was awesome. Making the extra drive to go here over Palladium.
Theater was amazing!
The whole experience it's very comfortable and clean staff is friendly and food is great
Friendly customer service! Excellent facilities
Big reclining sets!
Always clean friendly environment