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Member Testimonials
Everything except how difficult it is to schedule a session. Your online portal is terrible for scheduling.
Instructor is knowledgeable and has great control of the class. He developed a rapport with my kid, who is usually shy and timid. It was great.
Teachers, Variety, and price
we're having a good experience with the swimming classes. The swimming instructor is friendly and I see my kid improving at every lesson.
We really like our toddler's swim instructor (Nikki). She has been so patient working with our child and is very communicative about progress and what we can do to support her outside of class.
we are having a good experience with the swimming classes. Instructor is friendly and has the kids on tasks while learning.
Ms Nikki the best!
Coach Mickey- best coach ever. Diligent, caring, fun, amazing with my 4 year old- a true professional.
Flexible and kind staff, childcare, clean pool and sauna!
Staff is friendly and helpful. Facility is beautiful. Tennis instructors and knowledgeable and extremely helpful.
Was very grateful for the woman at the front desk who renewed my membership at 6am !! (Amy?)
Pools are fantastic
I like the overall facility and the variety of programs
Fitness center facility and equipment
I can keep up with a good exercise plan by using UMLY programs and equipment
Instructors are very good and different levels of difficulty are available
I go to the west Chester branch. I took the training on how to play pickle ball but haven’t been able to play there yet. I’m always way down on the sub list when I finally get thru. It clearly is popular! The group instructors are all great.
My daughter loves her staff members and being with friends before/after school. I like that she gets to engage in activities and make new friends that she would not have met during her regular school day. She also loves Y-Days when there's no school; and we appreciate the option for childcare on those days. Overall, we have had a great experience with BASE so far!
Variety of classes and time slots
Lots of choice great staff
I love the inclusive feeling!
Love the water aerobics. Would like to attend Janice’s High Impact water aerobics class that has been canceled. Also love the Silver Sneaker cardiac and yoga classes on Mondays and Fridays. I’m just sorry it took me so long to find the UMLY. It’s a wonderful community and I have met many wonderful people here!
Early morning group exercise and cycling classes! The earlier the better! The 5:15 am classes work great for being able to get a great workout in before getting ready for the work day! And when an instructor needs to be out for these early morning classes, it is so important that a reliable substitute teacher be available. Thank u for offering these early morning classes or else I would not be able to get a workout in my day at all!
It is so convenient and all the teachers are so friendly and welcoming. The Y Days are a huge benefit and the facility has so many amenities that my child loves.
The people running BASE are fantastic!
I love the fact that several pools are available. I would love to see a racquetball addition to the facility. 😊
It is a great pIace to workout. The people are friendly.I enjoy the lap pools the most.
Everyone involved is extremely friendly!!
I love that every instructor emphasizes moving at your own pace.
The swim lessons are very good and the instructors are kind and committed to the students and education and safety. The online scheduling is a total head ache though; there has to be an easier way.