Member Testimonials

Great staff and great ymca

My daughter went to the YMCA camp at UMLY. She enjoyed the program and look forward to camp every day. The camp is an incredible value compared to other camps in the area.

We like that the pool supplies life jackets!

Plenty of various activities to choose from. Your staff is always friendly and ready to help.

One suggestion, re: POOLS: When the weather of another reason causes a sudden shift in the pool schedule, more effort by the staff on duty needs to occur to ensure lap swimmers are not in the same lane as non-lap swimmers. This happened last week and those who were lap swimming were running into non-lap swimmers who were not accustomed to lap swimming etiquette. I ran into various individuals a few times. All turned out well but the potential for injury exists in these situations.Thanks!

Fantastic tennis program, Don and his staff care about the community of kids they are developing and go out of their way to keep an inviting atmosphere without financial barriers to intensive tennis training

Teachers and music

I enjoy Barre class and other classes at the Y. Barb Bowen is an excellent instructor and I have met so many nice people through my class. I also use the gym which is a great facility.

It's a beautiful, friendly place. I love the pools and the work out room. I am sure there is a staffing issue in maintenace bc the floors in the locker rooms have been very dirty. Thank you for your efforts in our community.

Devon Happersett-Heppe is a wonderful aqua aerobics instructor! Her Aqua Fit Deep class is a true workout that works various muscle groups not just moving around in the water. It's also a lot of fun!

Absolutely love your outdoor pool facilities.

Staff is very nice.

Appreciate the free coffee/tea in the a.m.

Great facilities and a large selection of exercise classes.

Varied and with many options (day, afternoon, evening).

[My only complaint is the maintenance... no A/C in the ladies' area, very hot water in the shower area on the first floor, faucets dripping continuously in some areas... Please fix these things!]

I like the classes I take and the instructors of those classes.

Personal service

Love the pool!

Staff overall is so welcoming and supportive!

Max in the wellness center is a wonderful trainer. He really understands my physical journey and customizes our work together with empathy and encouragement.

I only use the gym for now but am looking at some of your programs

Weight room is super clean. Staff is great, as are other users of gym.

This camp has kept my kids extremely happy and busy this summer! They offer a variety of camps here at UMLY. The camp staff and camp counselors are absolutely wonderful with the children. No matter the weather- the camp provides stimulating activities throughout the day - my children always come home with a ton of things to share with us about what they did or accomplished. Every camp gets to swim in the pool, which my children love! They've made some great friends as well. We were only going to try for a week but ended up reserving the rest of the month because it is money well spent! We will be back for summers to come. Huge thank you to Jenelle and other amazing staff at Upper Mainline YMCA!

Nice people in the classes. Good access to swimming pool. Easy to sign up for classes . On line information very clear .

My problem is your website. It would be nice if it was updated more often. When pools are closing at a certain time. If it is open till a specific time. Or do an APP that tells what is open
And what is closed.

I like the variety of exercise classes during times that are convenient to my schedule. The instructors are amazing and I always get a great workout!

Range, availability and professionalism of group fitness classes.

I regularly attend group exercise classes. Instructors are mostly great, participants are fun and quality of the classes is excellent

I would like to address the constant facility issues. I have been coming to the y for years. Constant facility issues are increasing and seem excessive. No other public space I can think of has the multitude of issues that take a very long time to resolve. Even easily fixed issues such as sinks and toilets leaking and showers inoperable go on for way too long. HVAC is broken every summer in group x and takes months to fix. The only bathroom on that floor is inoperable.

Maybe it is time to reevaluate facility maintenance and how it is performed. Perhaps entering to experts in the various areas of plumbing, pool maintenance, hvac so that issues can be prevented and immediately addressed when problems happens. No one I know asked for the virtual class setups in the facility and they are very poorly attended at UMLY. No one asked for a video board upon entering the facility since you need to sign up individually for classes in advance and I have been told it is not updated. Let’s focus on the running of the facility which we all value.

Open doors program ride

Great staff!

It has been much easier to get pool time for lap swims this year. And I appreciate the helpfulness of the people who work at the Y.

i am grateful for the variety of programs and activities which are available and their excellence. i am very thankful for the dedication and expertise of the instructors, especially Tina and Barb.

50M pool and commitment to optimizing lap swimming in 50M and B pools

They reach all people both old and young with a great variety of activities.

All of the great instructors and wonderful group exercise classes.