Client Testimonials

Good friendly customer service

Your employees did an excellent job. Our heat ducts didn't get cleaned yet.. We will contact you when we can get them cleaned. Thanks, The Andersons

Good response, easy to set up appointment, prompt, friendly, no soapy residue or smell.

Very professional, not pushy-
Wore shoe covers

Did a good job and always respectful people

Bert Pruitt was so nice and efficient.

I was very impressed with the service I received from Jose. He was very professional.....explaining the procedure that he was going to use to clean my carpets and was very patient in answering my questions. He is an asset to your company! This was my second time using your service and I will certainly use you again when needed.

easy to schedule, liked on-line option, customer service representatives were helpful when I needed to may a few changes to rooms being cleaned based on my life changes. Technician was friendly and did a great job!

Great customer service….excellent with communication about process, length of time required, and cost. Really loved how clean my rugs were when returned to my home. John was super friendly and explained process clearly with all cost options. Will highly recommend Zerorez to friends and family.

Tech are very nice people

The Customer Service is excellent professionalism service excellence

Carpet cleaning was very good, but our area rug took a very long time to be cleaned. When it was returned the first time, it still had a noticeable spot, so the delivery person took it back, and then it took another week for cleaning. It was away for a month.

Floor tech did a fine job cleaning the floors
Very friendly

That the carpets are not soaking wet after cleaning

Would like to rave about your associate Devin. Great attitude, great work, gave guidance to the family and hope we are able to an opportunity to get his service again.

Harrison was pleasant.
And did a very good job. My stairs were bad!
(2 rooms & stairs)

On time. Good communication before, during and after service. Friendly and professional crew.

No chemicals, very clean, employees are very nice.

Not sure yet

Less toxic
Easy scheduling
Great prices
Great service

The technician was available early, which was great. tech was friendly, efficient, explained the process and did a very good job! He finished, cleaned up, and was very careful to protect the wood flooring on the first level.

Great service!

Technician was great!

carpet smells and looks great

The technician KC Knight was personable, efficient and professional.
The carpet looks great!

Justin was a hard worker. Really cleaned tile floors well, got most stains out of off white sofa.

had problems with overspray onto adjacent planking, making area sticky. he worked hard at cleaning it up.
After he left, i decided that your product may have removed/disolved top layer of planking, exposing layer of adhesive, that was sticky to walk on. Trying to wipe it up resulted in teeeny balls of either top layer or the adhesive. At least, this is my theory. So area is a bit different looking, but I can live with it.
I HIGHLY recommend that adjacent areas always be covered with a towel or small tarp to prevent whatever is causing this problem. I won't let anyone work at my house without this protection in future.

Did a great job on staining from a roof leak

The young man that serviced my carpet was awesome #10

Great to deal with. Worked hard for approval. Quick and easy to schedule. Did a good job.
Technician was on time, friendly and let me know all the details before starting the job.

I really enjoy the product and services provided by Zerorez because their technicians are knowledgeable, friendly and they really take pride in what they do. I like Zerorez because my carpet is not left feeling soaking wet, crunchy, and drying time is very minimal. After using Zerorez you feel confident, clean, and satisfied.