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Client Testimonials
Never disappointed with outcome, team member always on time and work hard to deliver best results. Always polite and professional.
Ease of scheduling both online and via representative to meet my needs. Questions were answered to my satisfaction. I used online, chat and live phone call for this service. This was my second time using Zerorez.
Exceptional cleaning in a reasonable amount of time. Very professional team!
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Thank you.
Everything
Thank you for your review. We are pleased to hear we exceeded your expectations. Give us a call back for your next professional service.
I like that it dries quickly and how fresh it smells.
This is the second time we've used Zerorez - The first was almost a year before our second.
I am MESMERIZED while watching that machine go over my beige - and dirtier than I thought - carpet. We only have three areas with carpet - a family room, hall and stairs - and they are all very high traffic areas.
The difference between the before and the after is truly amazing.
The young gentleman was very professional as well as friendly. He is a asset to your company.
The service technician was very friendly, helpful, professional and did a fantastic job cleaning our carpets. We were very impressed.
Took care of stains and odor. Service guy was friendly.
Quality and price
Everything turned out beautiful. Your staff was on time and did a wonderful job. Stephen Sams was my technician and was very professional.
Efficient service, Joseph was very polite and I will definitely call you again.
No chemicals, friendly polite and knowledgeable technicians
They were pleasant and did a good job
I like that the products did not have a chemical smell and the cleaning didn’t take a long time. The tech was professional and friendly. I will be working again with Zerorez in the near future.
Excellent customer service and always wanting to do the right thing and be honest with the customer. I have had some bad stains, and the technicians were honest on the best approach, and did a fantastic job, my carpet looks brand new! I would recommend them to anybody!
The staff were friendly, knowledgeable and hard working. The end result was awesome!
Technician was very friendly and did a great job
Friendly and professional
Friendly and respectful staff, on time and extremely thorough
My neighbor saw the ZeroRez truck outside of my home. He said every time they get their carpet cleaned there's always residue. He asked what Zerorez uses to clean carpets? Does it really work? I told him all the gross dirt that came off my carpet and how clean it is!
Danny worked so hard and did such a great job. He also showed me how to empty the chamber of my new vacuum cleaner. He was incredibly helpful! Deserved a generous tip. Wish I could have given him more.
Truly excellent service from start to finish. I originally booked my services with Shania who did an amazing job. She went over all of the services and pricing and worked closely with me to make sure I was able to take advantage of the best deals on all services and the best available prices. Shania was very knowledgeable. Professional, a delight to work with and scheduled me for the very next day!!
Dan “the man” came right on time in a spotless work van (always a great first impression) he was very professional and pleasant right from the start! We then walked the house to confirm the work order details and he went right to work and did an absolute first class job. He gave me a roughly 90 minute time estimate and I let him do his magic and took off to run some errands.
I returned in about an hour and he was wrapping everything up. I was amazed at how quickly he was able to do such a good job in that short time.
Plus compared to other services in the past the carpets were just slightly damp much to my delight. In the past with other providers they have often been left very wet and even soaked, some with brown paper laid down to help suck up the water and help dry which literally too a week or more! This was MUCH BETTER!!!
Dan very professionally recapped everything he did as we did a final walk through to confirm I was satisfied with his work, which I definitely was!
He had my invoice ready with the exact agreed amount in his computer which I used my credit card , signed electronically and the mission was excellently completed once again from start to finish!
Thanks to all for an excelled job and I would strongly recommend your company and services and especially Shania and Dan!
Stu Harris
Sent from my iPhone
Our cleaning technician, Joseph Hilliard, did an amazing job! He expertly cleaned our carpet and tile. Our flooring has never been so clean! He was professional and efficient.
Smells so good. The carpet feels clean on my feet, not sticky or stiff.
Pet friendly, convenient hours for service
Yes. Have used zerorez for years great company !
Just WOW! Ben is professional, friendly, and did an incredible job! My floors and area rugs look new! The grout and floor tiles haven’t look this good since they were new! A+
Larry was knowledgeable and friendly. Great customer service.
Luis was very professional and cleaned 4 carpeted bedrooms that really needed it especially vice high traffic areas which he went over. The 2 recliners that he cleaned look like new. There is no chemical or damp smell and most area dried in the 4-8 hour time period he gave us.
Prompt. Courteous. Careful. Communicative. Pretty good job on an old, worn carpet.
I like how the texture of my carpet looks, and also the fresh fragrance. As for the service, a job well done!