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Client Testimonials
Several things. The person I spoke with to make the appointment was very pleasent and took the time to make sure to accomodate my schedule.
I was reminded of the upcoming appointment by email and text and remlnded of prep work on my part.
On the day of the appointment, I was notified when the technician was about 30 minutes out.
The technician, John, couuldn't have been better. He arrived on time, He was pleasent, proffessionall and efficient. The procedure took less time than I expected and the result is better than I had hoped.
All in all, a positive experience from end to end.
Highly recommended!
Technicians were great! Very thorough
We are repeat customers
Outstanding! The only word I can use. Everything from customer service to the professional cleaner. My carpets and furniture looks fantastic!
I initially reached out to Zerorez as I believed I had a very strong, pungent odor emanating from my newly installed carpet.
I'd previously reached out to the installation company but only received a limited response.
Upon inspection, the technician did notice in a few areas the same odor I'd experienced and made a few suggestions, one which was a concentrated citrus and detergent mix along with other cleaning agents for the initials steps in the process.
As the weather was just starting to get cooler outside I could really leave the windows open as long as I would have liked.
The carpet was dry-to-the-touch by about 8:00 pm that night; the cleaning was completed around 2:30 pm.
The citrus aroma, while a nice change from the off-gassing in the padding, only stuck around about 3 more days.
At this time we're back to where we started, although not as intense.
I imagine it wears off over time.
Yes, I would recommend Zerorez for their very professional, above-and-beyond, carpet cleaning services.
Quick response, polite and knowledgeable employees, carpet looks great!
Thanks!
Less chemicals used and still gets the job done
Appreciate the more “organic” approach to carpet cleaning
Friendly staff. They did a great job!
Leaves the carpeting clean and soft. Great cleaning.
Overall, I had a great experience with Zerorez. The gentleman that came to my office was courteous, professional and did a great with the office furniture and rug. Everything looks fantastic!
Great company! They did an excellent job cleaning our living room rug and bedroom carpets. The technicians were absolutely amazing....friendly, and very professional! Their prices were great as well!
prompt, professional, pleasant
My rep was very helpful Explained everything.
I love that the cleaning chemicals are not harsh, don’t leave a residue or a smell in my house, and yet were so extremely effective in cleaning my carpets! The tech was super knowledgeable and efficient! Thank you so much! Will use this service again and will definitely recommend to my friends!
great as always
Makes carpets look new with no residue.
Zerorez simply offers the best rug cleaning service available, period. As the name says, no residue, plus rugs get vibrantly clean and de-odorized, while we have never noticed any degrading effect on the colors. Also, the staff is always friendly and helpful.
Our service technician was great! He explained everything before cleaning and after. He was very knowledgeable and respectful.
I was amazed at how well the product worked, that it is safe for us and our furbaby.
The tech was on time and very professional. He managed to clean every spot identified. The carpet feels clean, not sticky, when done.
Great Service, the carpets were well cleaned. The cleaner was very professional.
When JP finished cleaning my carpet it looked so nice. He did a wonderful job cleaning it. JP is a nice, kind and caring person. You have a great employee.
Name removed
You're easy to get hold of. Your assistant is on time. Your assistant explains what he's going to be doing. If we add anything, he let's us know what the extra fees will be. He gets to work right away and does an excellent job. He double checks he didn't miss anything. He has me verify he didn't miss anything.He's been informed how long I've been a client so he makes sure I'm happy with his work. The secretary who handles the phone is very nice and can answer any question. Drying time for the carpet is fast. Thank you for taking such good care of me!
R Manley
Courteous, professional, well trained, accommodating,
Great customer service. When an area of carpet didn’t clean up well, Kris returned to reclean the area and everything now looks great!
The technician was excellent and your finished carpet is better than I could have expected
I can't thank you enough.
Already referred your cleaners and service to my neighbor! They got a very large, dark traffic stain out of a beige carpet. They actually made a 19 year old carpet look new again. Just in time for an open house of realtors. Buyers won’t have any complaints about the carpet!!
A very efficient team (Mario and DJ) arrived on time and cleaned my carpet very professionally.
Andres was phenomenal! He did a fabulous job for us. Zerores is our go-to for tile cleaning.
Our tech was great. The carpeting looks wonderful. It is amazing after only two years since our last cleaning it still looked brighter and clean. It really sucks out any dirt and dust.

Low residue