Member Testimonials

Gym and pool area kept very clean; friendly helpful staff; keep up the good work !

I use the pool mostly and enjoy the quiet atmosphere within that area. The early opening is important to me.

Perfect experience overall with astonishing combination of training and classes

Really good customer service. Good variety of classes.love the app

Place and friendly trainers

High quality class
Great teacher
Cleanliness

The Classes are amazing and thats a testimony to the instructors who are highly motivated to push you. Good energy and good music is super important.

the new opening hours, Dave's KettleX and Spin classes, the staff, the social atmosphere and competitive sprit and occasional acts of charity. The fact that the gym turned a corner last year and invested in the technology and customer feedback is great.

I really love the stucture of the gym and the staff are really kind and polite.

Love the cleanliness, the relaxed but motivating vibe. It's a really great place to workout. It is expensive but I find it easy to justify when comparing to one night out on the town! :)

The equipment, pool and sauna.

I think the app for booking the classes it's pretty cool. I'm still trying to figure out how to win points by tweeting and posting on FB about the gym tho.
Trainers and staff in general are really nice and friendly.

Great gym, loads of different classes

Class choice and times, cleanliness of gym, changing rooms and pool

Swimming pool, sauna and steam room

Everything is perfect,clean and there is very helpfull staff

Clean environment. Good equipment. Excellent pool/spa area.

friendly and knowledgable staff - lovelyfacilities

Love this gym, the staff in particular create a really warm and vibrant atmosphere, you are welcomed by name and with a smile every time, what other gym can boast that. There's an excellent schedule of classes to meet all tastes and fitness levels and when you're done with your work-out, you can escape to the pool area which consists of a fabulous pool, hot-tub, sauna and my favourite - scented steam-room. If you're looking for a health club with a difference, make One Escape your destination of choice!

There's a nice atmosphere and its not as intimidating as other gyms can be

Good quality pool and clean spacious changing rooms

Opening hours and the range of classes.

I like atmosphere, staff and gym ;)

Clean
Friendly staff
not over crowded

For me, convenient location but your staff are very friendly and helpful and the standards of hygiene and professionalism are very high.

good staff . reception staff are very helpful. the trainers are skilled and very helpful and try to get the best out of clients. very welcoming staff. pool area is very calming, love that you have added yoga. dont like the music (sorry I am middle aged!)

good clean and nice staff

Great team of staff 🙂

I really like the pool, it is such a sanctuary! And the steam room is amazing. Would love to see more essential oils in the steam room. The only feedback I have that is not positive is some of the staff can be quite surly.

Excellent hygiene. Great staff. Good equipment