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1486 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
In general, good quality of cleaning services. Easy to communicate with. Flexible when changes are requested.
They are very friendly, always on time. They do a very good job.
The maids are always very efficient and do a wonderful job cleaning my home. I am happy to have found you!
The maids do and excellent job and I believe the cost of your service is very resonable. I feel as is my personal belonging are well cared for and feel your maids are very trustworthy.
I like the kindness of the staff. I like being able to call and get an estimated time. I like coming home and seeing a beautiful home.
House smells very fragrant. I especially like crews led by victor. It seems the crew is arriving later. I appreciate being the first or second house. Thank you!
The workers are very professional about their work. Each time they come here the work is to my satisfaction. I would recommend Maid Brigade to anyone that wants their house cleaned.
The ladies our very quick in there work and very good.
Everything.
Your service is very user friendly, both housekeepers and office staff. Accommodating and gracious. I can count on how wonderful my home will look and feel when I come home on Wednesdays! A worthwhile investment for sure. Thank you
quick, efficient, easy to communicate with
We missed this cleaning, because for the first time ever, the call said afternoon instead of morning - and we had a conflict then. The caller did not offer a solution either, so we had to cancel.
You use products that are safe for our environment. The Maids are always very polite and always seem to do a good job. They are responsive to any requests that I may have.
your crew cleans my office. if no one is there they will always come back. very accomodating
On time, clean courteous
The team is always on time, works quickly, and is very thorough. They are also very friendly. Both my husband and I work from home, and the team is very respectful of that.
They do a lovely job with our home and enjoy having them come.
I like returning to a Fresh home with no chemical smell or residue. Dedicated, trained staff performing consistent high quality work with the best possible results.
The team always does a really thorough job cleaning and are very friendly and professional. I am a big fan of the eco-friendly cleaners they use that don't stink up my house with strong chemical smells!
Personal touches, consistency, great cleaning product and outstanding service
They are effective, dependable, and friendly. My house is so nice and fresh and clean when they leave. I appreciate their use of non toxic, environmentally safe methods of cleaning and vacuuming.
More consistency. Sometimes new team members are not so sure what exactly needs to be done.
Dependabe
You guys are awesome, I just don't think most people I personally know could afford your rates, and
I don't think you should lower them, it's just a fact of life.
on time, great attitudes, they do a good job.
I appreciate that the workers are always on time and so very friendly! They bring all the products, vacuum, mops and dusters! The administrators consistently phone the day before the cleaning to give me an estimated time of arrival- it's the most organized group that I've worked with!
Reliable, thorough, responsive if any issues or problems
Each team does things differently which can be a bit of a hindrance when you get one team doing things a certain way then someone else shows up.....
You sent a very excellent crew this time as a make up for the April fiasco. I appreciate that you wished to rectify that kerfuffle. That is a plus for your customer service.
Reliable, trustworthy, professional.