Member Testimonials
Good classes & facilities
Very clean and super friendly staff. Couple of resistance machines missing that I would like to use but great other than that.
Love the centre. I swim and gym, the staff are always friendly. My only piece of constructive feedback would by that I’ve notice the cleaning standards in the swimming changing rooms has dropped since COVID restrictions have lifted.
Clean easy to use absolutely lovely staff
The staff are fantastic. The facilated are great. Love the lane swims and tried lots of different classes. Great support from the Live active team.
Amazing friendly welcome at reception, nothing is ever too much trouble.
So happy this facility is on the Denton door step.
The friendliness of the staff and their dedication to providing the best facilities they can
I can only comment on Early Bird swimming. Sessions I returned on 1st September after 19 months. I felt completely at ease and hopefully now back on track for my early morning swims!
Friendly and very helpful staff, the centte is clean and well organised.
All staff arel professional. They are friendly and welcoming. I am always greeted by my first name whenever I arrive.
The facilities are first class, spotlessly clean and all Covid guidelines are adhered to.
I attend quite a few of the classes and each one is enjoyable. The class leaders are inclusive and brilliant at their jobs.
Tameside Wellness Centre is a real asset to the community and provides access for us all to have fitter and healthier lifestyles.
Friendly staff and instructors
You get what you signed up for
Everyone is helpful and supportive
Great instructors in the classes I do
The classes I attend with you are excellent, they are fun have an excellent atmosphere and very fulfilling. Paul is excellent too.
Friendly staff, lovely and clean
Shared changing rooms make it so mucheasier for parents and grandparents when you have active toddlers.
Lovely friendly reception staff and exercise trainers (palates etc)
Clean well kept toilet area.
I usually meet new people who I wouldn't normally meet and it's always good to socialise.
Great facilities at all sites
Yoga classes
The receptionist is lovely. I don’t know her name but she has bobbed hair. She is always so professional.
A really good range of activities & facilities at the Active centres I use (Denton & Hyde) at competitive prices. The staff are always friendly, helpful and professional. Thank you for the excellent service.
Gym at Hyde well run, changing rooms and toilet kept very clean, staff helpful and knowledgeable
Good value
I’ve only accessed the Aqua fit I’ve enjoyed everything about it from the instructors to the helpful receptionist
Great classes and staff
Great classes, excellent facilities, nice environment to exercise/ relax in and friendly staff.
Staff are very friendly especially Des, spotless gym and goid value fir money.
Excellent facilities and staff always on hand to help
Staff are a great help friendly and the facilities are great very clean and wonderful to go too
I am a strong advocate of Active and cannot congratulate you enough on the Wellness
Centre. The staff are phenomenal, always cheery and helpful and have remained so despite the challenges since opening. I love the facilities and as a member who undertakes fitness as a necessity rather than for fun, it makes it easier to bear.
So the disappointing bit. On the 19th July I proffered some reasoned feedback to the Duty Manager, which incidentally was not about the increase in number. I could tell from her reaction that she was not listening as her responses were defensive, for example 'we can have 100 in if we want' and we are allowed.....' Neither issue I was commenting on. With regard to one of my comments this was the third time I had raised it.
I specifically asked for feedback and I believe secured a commitment it would be provided. I gave her my name and advised that I was in most mornings. I wear a red dryrobe so I am visible. To date I have not had feedback. I am happy to discuss with someone what I said to the Duty Manager but it would be interesting to know what happened to my original comments.
Have handled things post covid quite well. Ģood to increase class numbers but not by too much to cause anxiety. Very good to have continued zumba in the sports hall! Staff are a friendly and helpful as ever!