Customer Testimonials
friendly and accommodating staff.
The competence of your sales staff, the resourcefulness of your service and parts staff and the overall purchase experience. 5 stars!
Your people are friendly, courteous, and the service was done in a timely manner.
Matt Seward was a pleasure to deal with from start to finish. He was patient, always professional and accommodating. We spoke to many dealers and purchased at Colton because of him.
You did all that I needed &, by appearances did a good job. I took it right to winter storage so haven't tried anything except jack. Next scheduled outing is March.
We got a good deal and everyone was great to deal with. We will continue to use Colton for all service and will certainly recommend Colton to anyone considering an RV.
People want to help. Problem is they need more senior management support.
Your services were great .
Colton had the right product for us. They were friendly, helpful and informative. They worked with us while we went on a three week vacation. We found them to be supportive and fair on trade ins. It was great having a place to live in our Bus while we waited for financing and some fixes and a few days of familiarization. All in all they were great and the coffee was good.
Friendly knowledgeable staff
It was a painless transaction with Kevin taking care of the financing, and Shawn was fantastic with the orientation. After the formal walkthrough, Shawn took the extra time to answer all of our questions making sure that we were comfortable towing our first fifth wheel back to Pennsylvania.
Best employees in the business. Explained everything about our camper, competent and knowledgeable.
Extremely efficient and great communication. People are very friendly and care about you RV.
Everyone is respectful, knowledgeable and professional. I enjoy working with everyone that I have encountered and if I have an issue with my trailer they are quick to respond and resolve the issue.
Services where awesome and the whole staff is great. Wouldn’t go anywhere else, the run a first class operation. They are truly there for you the customer
We love every part of Coltons. The people are the best, service is great, parts Dept is great. Management is great. They always put their customers first and they really care about the customers. They treat you like part of their family.
Large inventory of quality rvs
We love our Heritage Glen 282 we purchased at Colton RV. the staff was very courteous and went out of their way to make us comfortable and Happy.
Dylan and Binoy were both very helpful and accommodating.
Colton's will make it right. Our coach was delivered missing ordered option, Colton's sales and service department were terrific at making everything right ! They took very good care of us since we were 300 miles from home with no car. I would highly recommend Colton's RV for anyone looking for great prices and excellent service.
Thank You Colton's RV
Steve & Pat Yagecic
McVeytown, PA.
friendliness of staff
We weren't sure if we wanted to buy yet, but Sales Rep, Colin Bouker made finding want we wanted so easy. I want to thank the entire Sales and Service teams through the entire process. Even when we wanted to see the Trailer we ended up purchasing a few times.
Friendly, on time service. Helpful staff
This was my first "long-distance" Motorhome transaction and everyone I dealt with made sure I was their number one priority! I truly mean everyone I talked to, it started at the Hershey Show with the sales associate Mike Steffano, Mike made this whole deal happen on a trade-in coach when he found us just sitting in a new Breeze we were only dreaming about and said "hey how about a 2011 trade"?, finance guys, Binoy/Kevin whom I dealt with, the sales manager (not sure of his name) and the 2 young men who were just working in the lot at the Hershey Campground that took the time to talk with me while I was checking out the traded coach (probably were not suppose to talk with me but I did anyways). I found this very reassuring that 2 employees that probably have little dealing with customers on a daily basis would take the time to chat with me, it shows how much your employees appreciate me as a customer and want to talk about their employer! This same experience followed along when I was in NY to pickup our coach this past week, Binoy and Kevin made sure I was kept up to date over the past month on the status of our coach being ready as we waited for the title to make it from PA to NY. Each of your employees made my transaction and stay an enjoyable experience, from Binoy to the gentleman who I chatted with cleaning up the camp sites! Thank EVERYONE of your employees for my wife and I for making our deal happen!
I was treated very well by Jon, Carson and Rachael! They are very professional and helpful!
It looks like they could use more support at the service center but I assume that is in the works!
Thanks again!
Colton RV doesn't overcharge or inflate work needed. Staff is always helpful with questions and often make minor repairs at no cost. Excellent customer service. Knowledgeable staff. Large selection of RV's.
Larry Atti was a pleasure to work with, would not go to any other sales associate than him. Made the process easy and made us feel comfortable doing the deal. After the buying process we were thrilled with Jake Farey in service. He went over every detail and all the tips and tricks with our camper. Took the stress out of ownership right then and there. Thanks!
The Dave Deas in the parts department was very helpful coming up with a solution to my leaking water drain valve issue.
He also recommended other options to winterize for next time which I also purchased.
Colton has a way of getting the job done for their customers. They work extremely hard at making the customer experience paramount.
Every person that helped us, in every capacity, was friendly, professional, and knowledgeable!
What a great experience !
We are RV years and had been for years. However we have never owned a diesel vehicle so on our maiden voyage -we not only had trouble knowing what pump to pull up two, what receiver was going to fit into our unit, let alone knowing about the sensor to open up the second door in the receiveig neck going to the Diesel gas tank.. those nozzles had sensors on them, Plus were two different kinds of receivers! it was a real educational trip for us.we got on the phone to Colton RV on a Thursday late night. A man in the office campus on the phone- while he called for Ford motor to ask about why we were having such problems. they figured it out for us. All of this came about because we received a manual with our unit, however it was for a gas engine, “ not diesel,” so we were completely in the dark —at a loss. nothing about diesel anywhere on board. Remembering I know nothing about Diesel. The mind-boggling that went on as I tried to figure out the gas engine manual How Icould equate that to the diesel engine. the frustration of that..The saving grace was the fact that the gentleman on the phone stayed with us until the problem was solved and promised to get as a manual. So we made several more calls and several people were involved in trying to get us a manual for our 2017 the Thor (ford build) compress 23 foot TK diesel motorhome. A month had passed and every time I called we were reassured somebody was working on it. On December 7 we received the most wonderful detailed manual that you could ever imagine. Somebody had taken the time to label everything from A-B about that diesel engine as well as our coach The people at Colton RV from the secretaries, to the sales people, to the finance people, to the people in service, you are top drawer!!!! thank you so much for coming through for us.. you are an amazing team -thank you again for Staying With the manual until it was completed and given us the education on our diesel unit -that we so badly needed...is deeply appreciate...I have no words to describe what a tremendous thoughtful thorough job that was done putting together the manual for us. Thank you again team at Colton RV. North Tonawanda New York. You are approved to be rising stars thank you