Customer Testimonials
we haven't had a chance to use our camper yet, but we loved our salesman. He was never pushy, he showed us what he thought we would be interested in. Through out the process, he went out of his way to help with anything possible..big thanks John Fanale!!
from sales to parts to service the staff were friendly knowledgeable and courteous. the products they carry are of quality and of fair cost.
The customer service that we received was absolutely fantastic. Everyone at Colton that we dealt with was very professional and yet extremely personable. I have been telling everyone about my experience at Colton. Everything was a breeze. Our sales guy John was a delight. He sat us down to get an idea of what to show us and then immediately took us in the lot to check out every option available. John was very knowledgeable, down to Earth, easy to talk to and answered every question we had with honest answers. I would purchase another motor home from John and the Colton staff without a doubt. My wife and I came to Colton after having a poor experience at another local camper dealer and we are very glad we did. A big thank you to everyone at Colton. We are very satisfied with the service, the respect, the follow-through and our new camper! I wouldn’t go anywhere else before checking out Colton.
Excellent customer support!
Had service app and work was done in a excellent and timely manner. Very satisfied.
you did your very best to get us in our trailer we needed desperately. Whenever we had questions you were there for us. Also you gave us tme to think about what we wanted. No pressure
Very friendly and courteous service. The salesman was very straight forward and provided excellent information about the rigs we were interested in purchasing.
You have a huge inventory of new and used class A’s Plus class C. could use some more class super c used ones
People were friendly, worked us in on a tight schedule and met our needs. Good customer service.
Helpful in the parts department. Will be needing some service on my Airstream so I will let you know how that goes.
Affordable prices
I haven’t really used the travel trailer yet but my experience buying it and dealing with the staff was an amazing experience!!!! All the staff was friendly, pleasant and knowledgeable!!!! Thank you for helping us and making our experience easy!!!!
Very responsive and friendly.
Friendly knowledgeable staff combined with a good selection of RV products.
Full hookups for overnighting which really helps for those of us that traveled a few hours and had early morning appointments
Large selection of campers ranging from travel trailers through class A diesel pushers.
Overall excellent experience
I support Colton RV their service has always address my needs. Maybe not as fast as I would like but they always stick behind their work.
And for that is greatly appreciated.
Adam McCombs our sales associate was friendly and knowledgeable. He made us feel completely at ease and treated us like family. We also had the pleasure of working with Lawrence and the service department and everyone was outstanding. Excellent service across the board.
Great products and friendly staff.
I have bought parts for my Thor Motor Home through Shawn and he has been very helpful in getting the parts ordered and verifying they where the correct part. He recently ordered a part for me and it was the wrong part. He called me and told me not to make the trip out to pick it up. He asked for pictures to confirm the correct part with Thor. I sent him the pictures of the part he requested and I know he will get the correct part for me. I have enjoyed working with Shawn as I know that he has the customers best interest at heart.
Got a great price
Everyone at Coltons always treat us like we are VIPs. They treat us with respect and are always friendly, helpful and knowledgeable. Their product selection is huge. We would never go anywhere else. When we bring our 5th wheel on for service it is always done in a timely manner and the job is done as we would expect it to be done. Their service, from management, finance, sales, parts and service has been excellent from the first day we ever walked in the place. They are definitely a 5 star dealership. Steve, Binoy, Jason, John, Mason, Billy Jo you guys are the best, and everyone else too.
Chris the store counter guy was very helpful and pleasant to deal with.
In stock and floor help is great
Great customer service, staff and products!
The facility is top shelf along with the sales and service they provide.
Easy to work with
Friendly staff Good RV’s and wonderful service.
Highly Recommend
Friendly hassle free environment
Jon Kroll & his crew did an amazing job with our fire safety house repairs! Jon is a huge asset for Colton RV. He possesses great customer service and stays on top of the repairs to ensure they are done correctly. I can't wait to work with him again!
Jon Krol in service is outstanding! We have had bad luck and headaches dealing with our local dealer where we purchased from in the past. We sold our previous RV just to not have to deal with their service department anymore. We researched and liked what we read about Colton. Our purchase experience was great (did a previous review about that). We had to have some warranty work done on the unit and have been absolutely impressed! The ease of dealing with everyone in service has been breath of fresh air compared to our previous experience. Jon especially has been great. He is always accessible, great with his communication and updates, and most importantly...honest!!! The service department went over and above with our unit. Not only did they fix the warranty issues we went in with, they found an issue we didn’t even realize we had and called us right away and had it fixed under warranty fast! One aspect of our experience I was totally blown away with was when we went to pick up the unit, Jon sat down and showed us the pictures of the repair process they took, showed us the communication with the manufacturer, as well as the work orders and notes...the transparency was amazing. This is night and day from our previous dealer service experience. Jon personally went over and above and spent all the time we needed with him. I can’t recommend Colton enough for not only sales, but also service. Our research and choosing Colton really paid off. They are well worth the drive from Erie, PA to North Tonowanda.
they were in stock when i wanted them