Customer Testimonials
the staff was very accommodating and the service was performed as stated.
Very professional, easy to work with, on time service and reasonably priced! Our three generation family has been very satisfied and grateful for their products and services for all seasons for over 30 years! We love their family owned company and their staff!
I stop in at Alpin Haus on Route 30 in Amsterdam once a week during the summer
months for helpful advice on my pool. The staff has always been friendly and knowledgeable.
Also, when you purchase an item there; they will make sure the customer is happy and satisfied with the item. Can’t wait to check out all the merchandise for the fall and winter.
Here when they say they’re coming.
Follow up is great
Appreciate the way they listened to what we we’re looking for in the service of purchasing a Camper! Appreciated the opportunity to purchase a very nice camper! We want to Thank Charles for taking care of us and listening to what we wanted and helping us to find it! Also the many offers that you offer to us, with storage and taking care of things.
Had a lot of little things that have needed fixing on our coach, and then the full-wall slide started acting up. Alpin Haus got everything fixed up for our trip!
I like the fact that I’m dealing with people I recognize and who recognize me. RVs are complicated and there are judgment calls required in many aspects of their service and maintenance so connecting with people counts.
The dealership offered an adequate inventory of travel trailers to choose from.
Our salesman, Michael Panarella did a great job of listening to our choices for our next RV. He showed us products that were appropriate for our budget and the features that we wanted.
Also, Keith, in the finance office did a very thorough job when presenting aftermarket products and reviewing our documents.
Last, but certainly not least, Dan from the service department did an excellent job, delivering our new RV, reviewing features and benefits.
Great employees who care about and are always helpful to yourclients
All
great people
Wide variety to choose from, sales department is amazing!
It's good service with quality parts.
Very professional and helpful
The friendliness of the staff in both sales and service. They answer questions and do their best to respond to phone calls in a timely fashion. No question is considered too small to answer. When we had delays in taking delivery on our new rig, they were very generous in providing a gift certificate to the store and a voucher for dinner to compensate us for the inconvenience. A very important benefit of buying from Alpin Haus is the full service and winter storage program. We used this for our last rig (travel trailer) and will use it for this new rig (fifth wheel). We love AlpinHaus!
Did a great job closing the pool
Friendly No-Pressure Sales.
Purchase Process was Super Easy.
Pick up/Walk Through was very informative for a First Timer
Staff Seemed just as excited for us as we were to purchase our first Travel Trailer.
The service department has treated me incredibly well. I purchased my rig used and every interaction I’ve had with the service department has been first rate. A lot of RV dealers won’t work on a rig that wasn’t purchased at their facility. Big thumbs up to Michaela and Brian.
You have a selection of brand trailers. Service staff is always accommodating with scheduling. The service technicians are knowledgeable and professional.
Service team is always super helpful, Brian in particular
Everyone was so friendly and welcoming. Service was amazing
Efficient, thorough, professional and hospitable..
What more could you ask of a business?
Accommodating, courteous, knowledgeable and high quality
Always great friendly service - a pleasure to deal with!
Dave in the service department was so helpful and gave us great updates while our coach was being worked on. Every employee that we encountered was smiling and friendly. Alpinhaus was with the 3 hour drive we made to get there!
The staff is very competent and friendly
Prompt reply to problems and acts to solve them.
Arrived when they were scheduled & provided efficient service!
Kevin, great help!
Jason, answered tech questions about winterizeing.
thanks guys
MARK V CROUNSE
The people in the service department are very helpful, accommodating, and responsive.