Customer Testimonials
Friendly and accommodating
Service is outstanding. They treat their customers like VIPs. I would recommend them to anyone. Prices are competitive but you can trust them in them being there for you before, during and after your purchase. Its a different atmosphere then you get with the other competitors. I only wish they were closer to me. But if you aren't doing business with them you are probably being taken advantage of or at the very least just a number to someone else.
Service very good staff great & helpful
Service dept and sales dept are outstanding. Came in today to pick up my Grand Design Transcend. It was a pleasure dealing with Service Department, Theresa and Ron are great. I had a question about batteries and they both came out in the rain, when I was hooking up my Transcend, to assist and make sure everything was good.
Sales associate Charles Weitz greeted me as I entered building to say hello and answer any questions.
Highly recommend they go above and beyond!!
Jake is really great and helped us through our decision. Super knowledgeable no pressure sales
We bought our RV from Alpin Haus in 2018.We are very happy with our Thor Chateau 24F. The sales staff were a pleasure to work with and unlike other dealers that we talked to, there was no pressure to buy and the price fair.
The service has been outstanding. Scott Kedik, our service adviser is very helpful with recommendations for work that should be done. He takes the time to explain what and why the work needs to be done. Since in the past, I have done all my own repairs on my cars, my house, the RV I can be fussy about the work being done. The men at Alpin Haus have always done a great job. The RV is always clean and neat when they are finished and when it is fixed, we don't need to take it back.
Regards,
Ann and Scott Edgar
All of the persons working there are friendly from the staff who sell you the trailer to going over all the trailer (all the buttons to push) all work well together great staff thank you all Liz and George hopkins😀
Scott and Mike are great in the service dept
The service is beyond measure. Every question I had, I was treated with respect as all details were explained clearly. Sometimes information had to be repeated and everyone was patient with me.
Our entire experience was amazing from start to finish! The service was stellar and I would highly recommend Alpin Haus to everyone!
They were very understanding and helpful.
I just purchased a new boat (Barletta Pontoon Boat) from Alpin Haus. They gave me a fair price for trade-in of my old boat. The price for the new boat was competitive. I did negotiate the price based on quotes from other dealers and they were very fair and reasonable. The salesman (Josh Duelle) was very courteous, technically well informed and professional. The service department did a great job going over the boat when we picked it up. The skill level of the technicians at the service department is really good. Brandon from the service department was excellent. This is my first big purchase from Alpin Haus and I'm very happy and all went well. In the past I bought ski's, had skis serviced (bindings mounted, sharpening and waxing etc.), bought ski clothes and hot tub chemicals from them. They have a very good inventory and are always helpful. I highly recommend them.
Quick and professional service. Great estimate up front. Will use them again.
Large selection to choose. Friendly and knowledgeable staff.
Service was proactive in pre season contact on my R pod.
It’s now all set for me to pick up on 4-12
The staff at Alpin Haus was great; professional, friendly and helpful. My only commsnf is you charged us $290 to hook our camper up to our truck, stating it was for safety purposes and your staff was experienced in measuring and hooking up the camper. While we agree the young man that hooked our camper to our truck was excellent. It took him no longer than a 1/2 hour. In my opinion the cost for this service should be based on the length of time it takes the service person to hook up to the vehicle. Just my opinion.
The service department was very accommodating. The service tech was very knowledgeable and professional, I would highly recommend this establishment to everyone I know.
Friendly and helpful
very friendly and helpful
Everyone I dealt with was very helpful and knowledgeable. They had what I was looking for in stock and set up to allow close inspection. When I was ready to buy, the process was quick and smooth.
Awesome
On the day we took delivery of our new travel trailer the entire staff was fantastic. The two individuals who worked directly with us reviewing all aspects of the camper, hitch and hook-up were very helpful and thorough.
Thank you very much...!
Straightforward, honest, not pushy
Friendliness of staff and speedy service
Timely service, courteous, flexible
Very knowledgeable and professional service department, all services were completed as quoted and on time.
Bought my first camper, 5th wheel from Alpin Haus ordered in fall of 1994. I live 2 1/2 hours away passing several dealerships along the way. I had done a great deal of looking around at different dealerships and found that Alpin Haus was the easiest most straightforward dealership that I found. I bought my second and present 5th wheel at Alpin Haus and to this day I take my unit annually for what I call its annual physical. They are very considerate of my camper and I know that what I ask them to do, what needs to be done etc, I know it is done in a professional quality manner. On the sales side they always helped with getting the best combination of tow vehicle and trailer. They go over the entire unit with customers and any questions they are always available. They don’t just hook you up and send you on your way. No pressure either. Service side, they know their business and as I said earlier, are professionals and care for my property.
Great service, great people!
Even though we did not buy our RV there, the service team was very accommodating with scheduling and did the repair work while we waited. We had to cancel our original appointment due to winter weather and the service team followed up to reschedule.
Wonder people and very knowledgeable!! Super helpful and we are so excited to explore in our new RV!!!