Customer Testimonials
Service and sales team were awesome and went above and beyond to help make the buying experience as smooth as possible.
Randy Robb is awesome.
Everything went as expected this time. Service reps are friendly and knowledgeable
Our first 5th wheel purchase was a Grand Design from Alpin Haus-Amsterdam in 2017. We were pleased with our purchase and any service we received. We chose Alpin Haus-Port Jervis for our new 5th wheel because this location was closer to our home, repaired our old rig, and now carried Jayco. We found the 2023 North Point 382FLRB on the lot and loved it and the price!
They were fair on our trade-in and the day of pickup went smoothly. Mike, Dan, and Keith answered our many questions and made our day a memorable one!
Everyone is very friendly, and service has been great.
They have really supported my needs,
Friendly
I scheduled service that included warranty work. These guys were excellent in communication and making sure I was all set well before my visit. I recognize "Randy" for his professionalism and willingness to get me back on the road as quickly as possible. Work was done well and on time.
People very nice and appointment was pretty much on time as I was waiting.
Friendly, did what they said they would do, even a day earlier!
Professional to the core!
Honest
Product Quality is Excellent; Love the Catalina. The Sales Team Sativa was knowledgeable even though she is new; great follow up and personable. The Finance Team (Matthew) was knowledgeable in making the deal and recommending Americu Credit Union an allowing a fair Trade-In on our other Unit. The Service Department was accommodating as I had a few requests and the new Camper had a defaulted Tire (probably during Transit) and Alphin Haus did not hide it; they made it right. Thank you all for a Awesome price, Great Trade In Value, and Excellent Service.
Eric H Ross
Nashville, TN
Rich Vokatis was friendly and knowledgeable about my recent hot tub purchase. He patiently guided me through the process of initial startup and programming the Smart touch control. Great product and great people. That says it all about Alpinhaus.
Everyone at alpin haus was very easy to work with. We have bought from alpin haus Amsterdam location twice many years ago. This time was the oak ridge location. Looking forward to the new location in Middletown. Our salesman Tom was great. Chris was awesome on the demo end and Dennis made the paperwork go smooth.
All staff at Sales facility are fantastic. Justin has taken us under his wing and always does his best to satisfy our needs, through suggestions, taking care of service requirements, or warranty repairs
Always good!
Everything has been outstanding
Heather was great and the RV techs were outstanding when we noticed a couple minor issues at pick up
Very friendly atmosphere and people. They provide good repair service.
works well with customer to set up service date and times and while you wait service.
Alpin Haus took every thing tha needed to be don on my motorhome. From fluids changed to resealing the roof for our cross country trip.
I am a fan of the products and services. I always have been. I was, however, disappointed recently when I was charged $81 for a service call for my pool pump which was making a terrible buzzing noise. The pump had been installed just 2-1/2 months earlier, so I felt that being charged for a service call was inappropriate.
Justin Christ was great to deal with and ensured that I was completely satisfied with my 5th wheel purchase.
This is a rare quality in this industry and kudos to both Justin and Alpin Haus!
Very helpful, professional and responsive team.
Best service dept
We brought our camper in for service and they did a great job on the repairs. We were kept updated on the progress. They did their best to get us out aas soon as possible.
Excellent salesman, Don was amazing. He was very accommodating and helpful. The entire staff was really friendly and always trying to assist us in having a Very Positive Experience at Alpin Haus. We will highly recommend Alpin Haus to everyone!! Thank you all for your support, patience and assistance.
The O’Rourke’s
Service listened to our needs He communicated very well and kept us informed while we waited,
The entire operation all so an excellent job.