Customer Testimonials
I have to say that Brian Barnes is a great asset to your company and your very fortunate to have someone of us caliber working for you. He keeps me informed and his word is as good as gold. He advises me on the process, sticks to timeframes and there meets all my expectations. His overall customer service is outstanding!
Everything. The people are wonderful and helpful in every department!
For more than a year, we've trusted our Thor Delano to Alpin Haus for several service items, as well as winterization and storage (and de-winterization).
Randy Robb in Service has been exceptional to work with.
Excellent service department !
Full service after the sale for those of us not mechanically inclined (or inclined to do mechanical work!), reasonable prices, friendly staff.
Always accommodating in the service department.
the service is very good. The employees are extremely friendly and helpful
Friendy service and good repair record
Customer service was aces and the store is well stocked.
The product quality, The People and the responsiveness
Quality of work
Pool closing, two person crew was knowledgable and professional. Got the job do promptly.
Very friendly and excellent service! After all a sale is NO good without the service to back it up! That is why we have bought so many Campers here! Great job service team at Saratoga Alpin Haus 😊
Highest quality selection of brands.
Incredible service dept
This was my first RV and my first ever service. Brian was exceptional with his service and answering the questions I had I would definitely return, and would definitely refer again.
The service department is great!!
Service department and James motto are exceptional, we had a two year old camper destroyed in a storm . And the whole store from sales to service did there best to get our new one ready and delivered to us . This will be the third RV we have purchased from their store and would highly recommend them .
Thanks to the whole Saratoga alpinhaus store
Chris paradis
The service department was great! Very friendly and helpful to us!
Always greeted with a friendly smile. Everyone is polite and accommodating.
Always attentive and do everything for they can for us!
I had my van winterized recently. While the technician was friendly and tried his best, he was not familiar with winterizing my class B van. He had to refer to other technicians to complete the task. I believe all went well but I am not totally confident that the job was completed as it should have been. Hopefully there will be no issues over the winter with the water lines or Truman furnace. I hope that in the future only qualified techs will be assigned to perform this task so that I won't have these concerns.
All participants involved with the RV work were customer friendly and displayed very good customer service. In particular Eljay was very accommodating and went the extra mile in picking up and bringing back our RV. He is a special employee and represented Alpine Haus in exemplary fashion.
The number of rvs on your lot, so many to choose from! Service people are so nice too.
Staff does a great job, especially Dave B. in Service.
Where quick and did a good job of closing pool for a number of years
Professional staff and on time service
Very friendly service staff.
Excellent service and customer service is the best
The service dept has been very cooperative in repairing the many problems we have had with our new 2023 Georgetown motorhome.
Jess was very helpful - both service techs were very knowledgeable and did a great jpb .