based on 6948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician, great customer service. engaging. knowledgeable
The agent that came out had a great knowledge about what was going on with my concerns and problem . He got right down to business and how to get it solved. I appreciated that.
We are very early in the process but the representative was very knowledgeable and answered all our questions to our satisfaction. We are looking forward to moving to the next phase.
professionalism and knowledge
They scheduled a meeting to provide a quote and did not show up. Plus, they didn’t reply back or provided any updates/communication since
Too many email, it’s annoying
Have not got beyond the quoting stage and have been frustrated by more than one associate.
Your salesman Tom was very honest and truthful,
Thank you for being so responsible on how you recommended what I need for my project
Definitely a very positive experience
👍
You never sent us the quote
Efficient and detailed!
Their professionalism.
Quick response
Quality products
David was on time ,very knowledgeable and honest. felt like he had my needs in mind instead
of trying to sell something . Gave me everything I was looking for with repaying my driveway I’m
happy to refer everyone to Beltway Builders
Very efficient and easy to work with
Great working with you.
Lower prices to be more competitive.
Dispatch project managers with better customer service skills
Very expensive. Plus, I have had work done by BB in the past that was not entirely satisfactory.
Nice staff
Really nothing......I'm scared to death with this economy and just want to hold off on a decision until I get a clear picture of whether it's going to tank completely or just be a mild recession.Back to you when I can.please dont call or contact me .The gentelman who came out to the house was very professional and courteous and I'm inclined to do business with your company because of the impression he made on me Plus your company reputation
T.Last name removed
107 Cratin lane
west chester,PA
Patricia was diligent!
Nobody showed up for the appointment.
Prices were too high
Friendly respected my house detail on what doing thanks 👍👍
I like everything, but especially the owner.
We had a single piece of siding that needed to be repaired. I explained it was a small job and was assured that you did small jobs. When the gentleman came out to give a quote, he quoted $650 to do something that would take less than 30 minutes. He said that you have a minimum of $650 charge. This was a waste of my time and frankly your employees to drive out and give a quote that was absurd. I would highly recommend if you have a customer call for a small job that you educate them on your minimums.
I was able to order the same provia door with storm door and hardware you quoted me saving Over $4000. Your markup on doors is astronomical. In addition getting feedback from others in my neighborhood who are currently having issues with your installation and service and you haven’t stood behind your warranty,
Robert Feltman was very thorough, friendly and professional. He was a nice sales person and representative of the company to deal with. We are completely satisfied so far with our experience.
Haven't used Beltway Builders, Inc's products/services as of to date....All of my appts. that I had scheduled were all canceled due to urgent family matters.
The estimator was kind, polite, informative and very knowledgeable. I really appreciate the patience and professionalism provided.