6948 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your rep, Darryl Dawkins, was exceptionally knowledgeable, professional and thorough. We think his recommended solution was the right one. We simply don’t have the budget for that solution.
Mr. Reilly and Mr. Batson are professional who have a wealth of knowledge in regard to the restoration business. I really appreciate the both of them helping to guide me through the current restoration project that I am icurrently involved in.
Pat was very nice and was very good with explaining the processes that would take place in remodeling our basement.
Communication with their customers!
The estimate for the asphalt driveway was done professionally, now I am waiting for a date to be installed.
I am excited to get my service started. Haven't had it yet. Just disappointed we can't do it sooner, might have picked a different color!
I received a proposal from Ryan Velky. I submitted several questions to Ryan and am waiting for a response.
Thanks!
Products and consultation in estimation
It’s now over two weeks, and no proposal in writing with a description of the work and a price quote.
Your sales rep, Dennis Smith, was excellent. The estimate was simply outside of our price range.
Your representative was on-time, courteous, and very fair with his estimated costs.
The cost was too high. It was 1/3 the cost of the entire fence
The individual leading project - nice guy. Seemed over his head on this project. He shared when he got into problems that it was his first time working on this issue. He was learning as he was doing. Would have expected that it wasn't first time doing job. We're still have some open items and project started in Nov '20
Individuals all seemed nice and professional and were trying to fix things. Just taken a long time and haven't heard when we will wrap things up
Company rep was rude and did not listen to what we wanted.
You are out of my budget/price range.
I check BBB, what I saw the comment about you company, this is a far I go with you.
Honest and critical feedback during work estimate.
Too expensive for not getting what you want.
The estimate was out of my reach.
Have not heard back for you
Since I am in quoting stage, about all I can say is that you have big selection to choose from and the consultation was helpful.
Mr. Howard Bottiger, was very informative, and explained the projects possibilities, along with the current cost to proceed. How ever at this time the cost is more then I can afford without putting myself in debt. I wish to thank Mr.Bottiger, for his time,
I can research the products that i want at multiple retailers and have the materials delivered before the install. Installation is superior. My46 year old bathroom was remodeled. It's like i bought it new! The financing was helpful with Service Finance. There is also Connexuscu.org that provides money for Powerpay remodel loans.
Estimator was curtios and knowledgeable, I received my Estimate on the spot. Would definitely recommend
Jeff was great and very knowledgeable- the estimate came back much higher than expected so we will likely wait until material costs hopefully decrease.
did not kept the promise
I like that I received a response the same day and that I received an estimate based on pictures and description of the needed job.
Your professionalism.
man was an hour late for the appointment, he was NOT attentive of the info I provided as to the scope of work and seemed confused. I didn't feel he was not as sharp as he once may have been .He wanted to farm out the most important work I wanted and seemed unconcerned when I told him I wanted to do 2 bathrooms and kitchen work after this.
Service: Explained in detail concerning the repair work needed