Customer Testimonials
Although you no longer carry my make and model, the sales rep brought me out a great alternate model (Saucany) and I'm pleased with this shoe. Without the help of the sales rep I would have tried on at least a dozen different shoes. Sales rep very knowledgeable and made great recommendations. It was just too quick and easy! Love it!
I like the personal service that Anne Stancil provided yesterday. And so far, I like the results, too!
selections and customer service. Hard to find attentive service anymore
Amanda, was awesome in knowledge & her customer service skill set ! Never had this much fun buying a pair of the right shoes for my feet ! Thanks Amanda!
Awesome personalized service. Very friendly, informative and helpful
My father had back and knee pain, I suggested he go to your store and see if they could help. Your great staff picked out the proper inserts and proper shoes for him and now, a few days later, his pain has lessened dramatically. It is nice to be able to go into a store, get exactly what you need, and walk out paying far less than you would think you would need to.
You're friendly and knowledgeable staff
It was my first visit to a store like this... for people who are serious about their feet, sports, shoes, etc. I was a little anxious, but Anne was amazing at helping me, explaining things to me, and ultimately helping me buy exactly what I needed. I've been using them for a few days and they are perfect. Thank you! The staff was also amazing. Lots of personality. :-)
The personal service from employees who really know what they're talking about and show genuine care about the customer. The 60 day return policy is a lifesaver!!
Services were personal, and I wasn't rushed. I learned a lot about my foot issues and I am feeling better already. Staff extremely knowledgeable:) and helpful. I have been wearing my Saucony's since leaving
the store( not to sleep) and have never felt better.
I love the personal attention. You always carry the shoe I want, but I know you'll order if it is not in stock. Thanks for what you do for Tucson's running community!
The staff at Fleet Feet are very well trained, and really helped ensure that we had the right shoes for our individual needs. Additionally, they helped me get some socks that prevent me from getting blisters, which had been a challenging problem for me.
They also put us on a reminder schedule (based upon our average of 50 miles per week walking) to come in to replace our shoes at the right time.
We can't say enough nice things about this professional team!
Shirley & Ed
Excellent customer service!
Variety of shoes to meet the activity needs of folks of all ages and knowledgeable and helpful staff.
Your store carries only quality products, there is no weeding out the cheep. Your employees are knowledgable, very helpful and always friendly. Makes for an overall awesome shopping experience.
The service is wonderful, Rose has been very helpful and knowledgeable to both my husband and myself.
We have each purchased several pairs of shoes and socks and find them very comfortable and supportive.
I am impressed with the return policy and the philosophy of the company. I also like supporting a local company.
I loved the customer service and the quality of the products that were sold!
Very friendly and knowledgeable staff.
I found you carried the brand of shoe on line. I didn't know your store existed. I google it and found it was only 5 minutes away. I called to see if you have by shoe and size in stock. You did and set it aside. Joel was EXTREMELY helpful and courteous. I will be back for more business. Your staff is very well trained in the knowledge of shoes and shoe needs. Thank you so much for this opportunity to comment.
I have a 15% rule when it comes to buying products at brick and mortar stores versus online. Generally speaking I'll pay a 15% premium to be able to try things on etc. I enjoy going to Fleet feet and I don't even really check the price online for running shoes. The fact that my money stays local and you guys support the local running community is worth it to me.
Good service. The salesman spent lots of time to find out the type of shoes I need and gave me some great choices.
I can buy shoes anywhere, but it was the service I was given that will keep me coming back. Last weekends I stopped in at the Oracle store and had the privilege of meeting Joel. He was very informatable, and personable. I've written reviews before, but this time I couldn't wait to get the opportunity to say something about this guy. He listened, was very attentive, and Ned helped me find the right fit and style. He won my trust with his genuine kindness and service. Made all the difference in the world, and made my day! Thanks Joel!
Friendly, knowledgeable staff (Bruce) - very helpful.
The treadmill
Staff actually have product knowledge V's box store staff.
The service was awesome! The staff is very knowledgable and helpful. They got me in a great shoe.
Personalized consult and people friendly and laid back. Did not feel rushed.
The service is great! And I trust the products because of the people recommending them.
I love Fleet Feet! You can always trust anyone of their employees to help you with shoes, clothing, hydration, nutrition, etc. Everyone is very well versed in all aspects of running and you always feel as though they really want to help you and care about your individual running needs! The training groups are fantastic and not only have we all improved our running skills, but we have a lot of fun at the same time!
I always get quick yet personalized service. Thanks!