Customer Testimonials
enthusiasm and knowledge
I have been fitted by other running stores, and find Fleet Feet to be much more thorough in finding the right shoe. Your staff is very informative, helpful, and patient.
Professional attitude, undivided customer attention, totally focussed on getting the right fit for all product types. Staff members were very personable - and the store had a pleasant atmosphere, thanks!
I liked the variety of shoes. I spent over an hour in their. The associate was very knowledgeable with the shoes. He also listened to me. The shoes he brought out were right on with what I wanted. He did not push or suggest anything unnecessary. I walked out with shoes that I had to run high mileage on the day and my feet did not ache at all. It was a great feeling. This is my second time coming here and will continue going as needed for replacement shoes.
I like the customized service to your specific needs.
Best return policy on the planet and great customer service all the way around.
Every time I have visited your store in St. Peters, I have been very impressed with the knowledge and friendliness of every store employee. I have always had a pleasant experience at this store.
knowledgeable staff, always ready with suggestions and always friendly and encouraging. this has remained the same from my very first beginning venture into running and beyond.
The service is wonderful. Everytime I walk in I am greated. They always ask if I need help and are always helpful. The products are always up to date and the staff is very knowledgeable about running.
Knowledgeable, friendly and helpful salespeople. Nice variety of product.
The fit and comfort. I don't feel a need to break the shoes in, they fit and are ready to go.
I am overweight and have had problems with my feet for years. Over the years, i have developed low arches in my feet. During normal activities like walking around the mall or even standing for too long caused my arch falls and i ended up experiencing foot pain. I have purchased numerous pairs of tennis shoes that were "top of the line" but nothing ever solved the problem. A friend referred to me to Fleet Feet as a resolution. I went this past weekend and was immediately impressed with the store. There was a bit of a long wait, but I was already advised of this so it wasn't a problem. My sales rep was named Jordan and he was awesome. He listened to the issues i was having and was able to help me pick the right shoe. He was knowledgeable and patient. I purchased a new pair of shoes and insoles that will support my arches. I even bought a sports bra; possibly the best thing i have every purchased in my life! I bought these shoes 6 days ago and haven't taken them off! I am so thrilled to walk without foot pain! Fleet Feet gave me my life back!
Great service that helps you find the right shoe. The wait is a little long though but it's worth it
I like the care that went into the fitting and the 100% guarantee.
I appreciate the friendliness and knowledge presented by the sales staff at the store. They spend the time and make an effort to REALLY fit and satisfy the customer.
Specified to my needs
Great service by people who running.Fitted properly by pros.
Very friendly and helpful
Informative not arrogant.
The individual service was wonderful!
I love the foot analysis! The saucony shoes are wonderful!
Good cust service
The employees were all very nice, knowledgeable, and personable. I am very happy with the produces I have purchased and will continue to shop at fleet feet.
service, service, service.
Everything! Your staff is so personable and always know their product. I can't say enough about Fleet Feet. Thank you
I like how you personal fit and check to make sure it is a correct fit. you are also a very friendly group of people who really care.
The associate who assisted me, I believe her name was Tessa, was outstanding. This was my first time actually getting serious about my running shoes and she provided EXACTLY the service I was looking for; a consultational assessment of my feet and style (such as it is). Very professional.
I appreciate the time they take to find the right product for me.
Staff is experienced with products personally with use experience to provide the best advice for the best product for the client.
I felt very comfortable with the experience and Cole was very knowledgeable and helpful. You don't feel rushed and they make sure that you are fitted perfectly with the shoe that is right for your needs.