Customer Testimonials
Especially appreciated not being pressured to make a purchase. I think the personal attention given by our sales person was genuine...I'll return before my shoes have a 'birthday'! Overall get experience!
Great service. Salespeople really seem to want to help. You just don't get this kind of service anymore.
Everyone greets you like a friend. I enjoy the upbeat atmosphere. Service is very professional.
Good products , particularly liked knowledgable polite staff
Great products but too pricey.
Still trying out the product, so far love everything. I am horrible with names but I believe April was the associate who assisted me. She was very knowledgeable and helpful. Thanks!!
I like how personalized each visit is. They ensure you have all your questions answered.
I have already recommended Fleet Feet to a friend. I love the careful and methodical way my feet were analyzed and fitted. Thank you!
Easy access to store. If you need to get in and out in
a hurry, it's no problem. Staff is friendly and
Personable. They have always put in the extra
effort to help me find what I needed. They are
doing a great job!
Always a great experience. Cole did a wondererful job with my fitting and provides excellent customer service. He is knowledgabe and very friendly...very good listener. I will always come back and will happily refer others.
the no complicaton return policy
Your very helpful and patient staff . I was very much satisfied
Personal attention to my needs. Helpful and knowledgeable staff.
The fact that you do have what I am looking for and what I want to work out with
Fleet feet always provides excellent service, great advice and they always take their time to be sure you have the best shoe possible.
I enjoyed that fleet feet employees assessed my feet before picking out any shoes for me to try on and actually watched me run in the shoes.
I like that you sit down and go over everthing with the customer. You are not there just to sale a pair of shoes.
customer service was excellent.....love the knowledge and patience my sales associate had to offer
Best shoes and inserts I have ever bought! My feet didn't hurt today when I ran, and my knees didn't hurt afterwards. First time in as long as I can remember that I can say that! Excellent education, information, and recommendation. I will recommend Fleet Feet and I will make all of my purchases there.
I came in to get recommendations on running shoes and everyone was extremely helpful. I love the shoes I bought and will definitely be back for any of my running needs. The only thing that I was bummed about is that there was no color selection for the shoes I bought. They fit great and that's more important but don't really like the color.
Good selection of shoes and running clothing.
Employees have a great understanding.
I like the customer service and knowledge the sales associates have about the products and the fitting of footwear. It is nice as a customer to have the ability to try the product, actually being able to run in the footwear before purchasing.
the fit
I was impressed with the professionalism and knowledge of the staff at this location. I was waiting for a family member who attended a coaching meeting in the store so I had some time to browse around the store. I had the opportunity to listen and watch the staff interact with customers for over an hour and everyone was given the time and attention that they required to get exactly what they were looking for.
I would not go anywhere else for my shoes!
I finally found a pair of tennis shoes that fit!
I loved the personalized service and the knowledge of the salesperson.
What a great experience, the personal attention to make certain I was buying what was right for me. Tim (Fenton) was very helpful throughout the entire process. I will be back.
the individualized attention and fitting. Also, everyone's smiles and seemingly natural happiness.
The sales reps take the time for all fitness levels and do not make anyone feel less for not teain
The one on one service with special attention paid to my personal running style.