Nurse Next Door Vancouver (Clients)
300-1788 W 5th Ave
Vancouver
BC V6J 1P2
Canada

Average rating: 8.5 out of 10 based on 1670 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 17, 2023 — Rated 10 out of 10 by I.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

they know how to take care of the patient they polite

Report a concern   April 14, 2023 — Rated 9 out of 10 by W.A.C.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Professional, friendly helpful

Report a concern   April 14, 2023 — Rated 10 out of 10 by G.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

They are very helpful and caring to patients

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All the workers are polite. They come on time. They always follow the instructions of the person they are taking care of. Customer service is great. They listen politely to the concerns and try to work with us to accommodate our needs.

Report a concern   April 13, 2023 — Rated 6 out of 10 by M.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Care aid's are ok.

Report a concern   April 13, 2023 — Rated 10 out of 10 by D.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurses that look after my husband are so knowledgable and caring. We couldn’t do it without them.

Report a concern   April 12, 2023 — Rated 9 out of 10 by M.D.E. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Always available by phone and endeavour to resolve problem quickly and efficiently and in a positive and friendly manner.

Report a concern   April 7, 2023 — Rated 10 out of 10 by B.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Girls are very good no complaints. Don’t like the change of schedule as I make plans and then I get an update and my visit time has changed.

Report a concern   April 7, 2023 — Rated 10 out of 10 by J.J. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

PROFESSIOAL, FRIENDLY , HELPFUL SERVICE SERVICE jJ, FAY Last name removed

Report a concern   April 6, 2023 — Rated 10 out of 10 by L.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

yourr staff help me be more relaxed.

Report a concern   April 6, 2023 — Rated 10 out of 10 by R.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

An invaluable service! Knowledgeable staff, attentive,caring.

Report a concern   April 6, 2023 — Rated 8 out of 10 by T.T.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

You have improved immensely with schedule and some communication since my last email. Still room for improvement in scheduling and communication of scheduling .but care from nurses in home is always exceptional from Joddi, Kavita, Eden, Verna, Susan and Kimberly. They make my life and families easier.

Report a concern   April 6, 2023 — Rated 10 out of 10 by H.S.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great service. Easy to communicate with. Thankyou.

Report a concern   April 5, 2023 — Rated 10 out of 10 by V.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Professional services.

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hard working Sia and pull and excellent calendar that mojgan care designer makes for us, of course for my dad.
Appreciate it a lot for your professional job

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Every single person you sent to help us, was 100% professional, extremely pleasant / friendly, and more than happy to do whatever the job required. After the initial scheduling changes, we are hoping that we can keep at least the three ladies we have now, as PERMANENT care-givers, and not have to keep phoning when alternates keep popping up on the eMailed schedules.

Report a concern   April 5, 2023 — Rated 8 out of 10 by G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

pleasant and efficient service

Report a concern   April 5, 2023 — Rated 9 out of 10 by M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very impressed with all the nurses

Report a concern   April 5, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very caring, kind and professional

Report a concern   April 5, 2023 — Rated 10 out of 10 by W.F. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

My nurse next door is awesome. The words don’t seem to address how great Sharon Hayes is at her job. She goes beyond every time.

Report a concern   April 5, 2023 — Rated 10 out of 10 by J.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Reliable and Competent

Report a concern   April 5, 2023 — Rated 0 out of 10 by B.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The girls are very pleasant and on time. Would like to have a permanent schedule but it is working so far.

Report a concern   April 3, 2023 — Rated 9 out of 10 by G.A.N.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Love everything about what NND has to offer, however it is very costly and not much room for flexibility in hours of service.

Report a concern   March 11, 2023 — Rated 10 out of 10 by D.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The nurse that comes is very knowledgeable and informative. She is keeping my husband out of the hospital!

Report a concern   March 10, 2023 — Rated 9 out of 10 by B.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Detailed and reliable reports

Report a concern   March 10, 2023 — Rated 10 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Your staff have all been very professional. Thank you.

Report a concern   March 9, 2023 — Rated 8 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

appreciate the nurses that come and assist with my fathers peritoneal dialysis.

Report a concern   March 9, 2023 — Rated 10 out of 10 by G.G.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

How very caring your staff has been they'll do small things for you that in not in their description.
Also just knowing that someone is going be in does go a long way as some days you may not see or talk to anyone all day just knowing that someone will be coming is very appreciate.
Last name removed.

Report a concern   March 9, 2023 — Rated 10 out of 10 by C.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Front line workers are reliable, caring and knowledgeable.

Report a concern   March 7, 2023 — Rated 10 out of 10 by I.M. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hi few nears are very best like joddi and kavita they make your day and some are there for money sorry to say


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