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based on 1685 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
make you feel comfortale. answer all your question.
very satisfactory ,
The nurse this time was lovely. No late an hour like my last surgery 2 years ago
The nurse that I have is excellent, very reliable and dependable. She is of course my first one and I am hoping that all others coming my way are the same.
We liked Cecilia very much. If she is an example of your workers I cannot rate the company less than excellent.
Great service - lovely caregivers 💕
competence
Your saving grace in our case was the most recent, of many, caregivers you found for us. She was awesome and always went above and beyond for my husband (now deceased). Other than that, previous caregivers were sloppy, inconsistent and your planning people need a geography lesson. Ridiculous waste of gas because they don't know that they have nearby people who could fill in and simply send someone from hundreds of kilometers away.
My parents only know Sia, that’s why!
She is excellent, kind and very professional!
Love her
Very professional and kind nurses.
Very professional administration
Friendly good at setting up
Very willing and thoughtful
Not reliable, lots of last minute cancellations.
Provided quick, professional and good service!
I have a great nurse ...Carol has been awesome.
Although I asked for someone last minute I did not expect a person on her first day who basically stood around and then didn’t even know how to make chicken salad when all ingredients were in the fridge. And then the actual cost for two days of little help overall was quite prohibitive
Nurse next door is a very good service. The nurses are well trained and veery friendly and kind. I am most thankful for their service.
Do not have the proper back up from the office staff Britney told me one time that she would come over to clean up the sugar water off the floor and then called back she couldn't make it and when she came herself she tried to leave the boxes for the other girls .love the nurses Kayla and Kimberly these two woman are a 10 in my mind the office staff not at all
The nurse is compitant, knowledgable and personable.
The nurse is on time and kind.
I was of the understanding someone would pick me up at the vancouver general hospital and escort/drive me back to my hotel and was then required to spend a few hours with me to make sure i was ok, not walk 3 blocks to their car, then drive me one block to the hotel, drop me off, and drive away.
I was actually ok with being left as the procedure i had was relatively minor, in my opinion, and I just spent the afternoon in my hotel room, as was requested by the hospital, but it could have been a problem for someone else who may have required monitoring for an extended period of time, such as 3 or 4 hours.
The nurses are so wonderful and caring that they are like family we were very lucky to have them God bless them
The nurse are safe and know what to help with
the service is good, on time.
Good service
Very dependable. Very nice to meet with. Informative
Great experience
My nurse Sharon Hayes is an absolute sweetheart. She goes over and above with her work. She’s a treasure too have.
I look forward to her visits, as always stops to ask how my day has been before she does the cycler machine. Having her come in to do that gives me peace of mind that my husband is not straining to do it.
Caregivers have given great service