2104 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The team is great. The team is flexible, knowledgeable, and a pleasure to see. The dog loves arriving at your location.
The staff is friendly and cares. I can trust them with my pup
We like the friendly, easy, and safe environment Dogtopia provides. Reina always comes home happy.
The cameras didn’t work so I didn’t even know if my dog was playing. Daycare is expensive and above other places (eg camp bow wow). They don’t have more reasonable packages of days or half days like other places you have to by weekly pass so if you only plan on using daycare periodically it’s so not worth it. And the place smells sooo bad. I know that comes with the territory a little but my dog smelt so bad coming home I had to roll down the windows to keep from throwing up. He’s been to doggie daycare somewhere else a lot and never smelled so bad.
I would never board here because they’re in small crates with no playtime on Sundays.
Very friendly staff, great cleaning procedures, cameras
The staff is always so excited to see Bebe! They are super friendly and Bebe is always excited to be there! When we schedule a bath for her they always do a great job. Highly recommend Dogtopia!
Staff is friendly, knowledgeable & obviously love dogs. My dog was treated very well, she was very timid at first, but now loves going to daycare. I know she's in good hands there & having a good time.
Friendly staff, clean building, staff care about the dogs
Very friendly staff and they good care of my dog.
The Staff is OUTSTANDING you all are like extended family. Jax loves the attention of the Coaches and the interaction with all of his furry friends and looks forward to his returns weekly!! YOU ARE ALL GREAT FINDS!!! Jax Grosse Family. We just love you ALL!!
The coaches are so friendly and loving to my dog. Michael (manager) at the Washington DC site is awesome.
Remove kennel “naps”
My pup likes to go
Everyone at Dogtopia is very very nice and they look after are dogs in the same way we do. It is our pleasure to be a member of this great organization.
Friendly staff, enthusiastic dog lovers.
The staff was super nice! The thing we noticed when we came in was the smell of dog. Just hadn't had that at other facilities that we had tried and our dog wouldn't like how the kennels are set up in the same room, just our dog she has anxiety as she has gotten older so it probably wouldn't work for her. Wish it could have as it is close to our house.
EVERYONE is friendly, is very welcoming, and clearly takes great care of my dog.
The employees at the Northville, MI location are incredible! They are friendly, very helpful, love my puppy and provide a warm and inviting atmosphere.
Friendly staff
I love knowing that Scarlet is being well cared for while we are away from home. She always runs into the building, eager to greet her favorite DogTopia humans. Everyone at DogTopia is so kind and helpful!
Neville really loves going to daycare. I work from home, and it's great to have a day or two a week where I can be completely focused on work. Sometimes with schedule changes, it is very hard to get someone on the phone or to return a call. One time after calling multiple times and leaving numerous messages over 2-3 days I needed to drive to the location to clarify Neville's holiday schedule.
Reduce the price
Friendly and caring staff. Clean facility.
Everyone is so friendly and helpful. Hank loves coming to visit all his friends.
I enjoy being able to see my dog throughout the day and the staff is very welcoming.
We like that you seem to be familiar with us and our pup when we walk through your door. Everyone we have met is so welcoming and obviously happy to be there with the dogs. We don't bring our dog on a regular schedule, but we try to have him come often enough to feel comfortable leaving us. He usually goes quite willingly, which is saying alot! We are so happy to have your place to feel comfortable with for the care and safety of our dog!
We love that the staff seem to really love Paisley and look forward to seeing her. She comes home happily exhausted every single time. The only change I'd like to see is, I would love to see the dogs get to go outside more often.
My dog has been coming to Dogtopia day care for years. She is always excited when she gets there and happy to see the staff that work there. They are always very friendly to both of us. My pupper is always tired at the end of a fun day!
We are so thankful for all the communication and care for our pup
We feel like Marvel is safe and in good, caring hands.