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8088 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You don't use chemicals.
Your tech, Tyson, was wonderful! He was friendly, informative, timely, and patient with my young soon who was so fascinated with the equipment that he followed Tyson around all morning. Tyson took the time to show and explain all that he was doing and how and why. The carpets smell fresher, feel so much softer (like new) and look tons better! This is the first time we have ever hired a professional company, but it certainly won't be the last. Thank you so much!
Non-toxic
The carpet smelled fresh and just took around 5 hours before it was dry. The carpet is clean and feels so soft to walk barefoot on. The young man was very pleasant and efficient that cleaned my carpet.
Kyle? was very professional and friendly. He seemed consciencous and willing to please.
Very knowledgeable.
That you don't use chemicals and do not leave any residue in the carpets to attract dirt. No residue and chemicals means much more healthy way of cleaning.
i like the protection coat that I had added after my carpets were cleaned.
great results!
This company provided a fabulous service. their product smells great, dries quickly and they have excellent customer service.
drying time was excellent - very limited fragrance left from cleaning materials
technician was very friendly and thorough - good service overall
Scheduling was very easy. I received phone confirmation the day before and on day of service. Tech arrived on time and was very knowledgeable. He explained everything and worked with me to best fit my cleaning needs. I would not hesitiate to use again or recommend.
Friendly service and great job and new equipment
Carpets look great. Company easy to work with. On time, thorough, and did a good job. Answered all my questions and explained process in detail.
I like that you don't use soap, which leaves a residue. I also thought that Kyle was very professional and informed and was very patient with all my questioned. I also thought the price was reasonable.
Work was done well. Arrived on time and completed in a reasonable time.
Non-toxic, and it really did a great job, fair prices.
The technician was super knowledgable and explained how Zerorez cleans carpets. My carpets look great and its good to know that they will stay cleaner longer because there's no soap residue.
Yes, I liked your service very much and will use you again. The young man, who did the job was very nice and good at this.. I hope this helps, since I really don’t know how my computer works.. Thanks again...
Name removed Shenk
I enjoyed meeting with Tyson. He was very thorough and explained the various services that Zero provides. I have already mentioned the process to other friends. I am pleased with the results.
fast,friendly,fragrant free
I am so happy that my house is smelling clean, fresh, and my carpet looks like brand new. Tyson is awesome!
Actually I'm not happy with the way the edges turned out. Where the carpet meet's the hard woods, there are still stains or dirt.
Tyson was very nice to work with. He was accommodating to the schedule of our church and the carpets look great. Very satisfied
They were polite and friendly. Very professional.
No chemical odor, fast service, carpet looks great!
Got the carpets really clean and worker was very professional, gave me my options, and did a great job!
I love the friendly quick service and the fact you are a green company!
Kyle was very knowledgable and friendly. He explained everything about how the prosses works and let me know that I could contact them afterward if there was any issues.
Like that it is chemical free and the technician was excellent!