Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8088 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2013 — Rated 10 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

Like that it is chemical free and the technician was excellent!

Report a concern   September 15, 2013 — Rated 9 out of 10 by S.L. Zerorez Tri-Cities
What do you like about our products and services?

You don't use chemicals.

Report a concern   September 15, 2013 — Rated 10 out of 10 by Angela Jacobson Zerorez Tri-Cities
What do you like about our products and services?

Your tech, Tyson, was wonderful! He was friendly, informative, timely, and patient with my young soon who was so fascinated with the equipment that he followed Tyson around all morning. Tyson took the time to show and explain all that he was doing and how and why. The carpets smell fresher, feel so much softer (like new) and look tons better! This is the first time we have ever hired a professional company, but it certainly won't be the last. Thank you so much!

Report a concern   September 13, 2013 — Rated 10 out of 10 by T.B. Zerorez Tri-Cities
What do you like about our products and services?

Non-toxic

Report a concern   September 12, 2013 — Rated 10 out of 10 by Karen Norton Zerorez Tri-Cities
What do you like about our products and services?

The carpet smelled fresh and just took around 5 hours before it was dry. The carpet is clean and feels so soft to walk barefoot on. The young man was very pleasant and efficient that cleaned my carpet.

Report a concern   September 11, 2013 — Rated 10 out of 10 by K.W. Zerorez Tri-Cities
What do you like about our products and services?

Kyle? was very professional and friendly. He seemed consciencous and willing to please.

Report a concern   September 9, 2013 — Rated 10 out of 10 by E.M. Zerorez Tri-Cities
What do you like about our products and services?

Very knowledgeable.

Report a concern   September 9, 2013 — Rated 10 out of 10 by L.J. Zerorez Tri-Cities
What do you like about our products and services?

That you don't use chemicals and do not leave any residue in the carpets to attract dirt. No residue and chemicals means much more healthy way of cleaning.

Report a concern   September 8, 2013 — Rated 10 out of 10 by M.C. Zerorez Tri-Cities
What do you like about our products and services?

i like the protection coat that I had added after my carpets were cleaned.

Report a concern   September 8, 2013 — Rated 10 out of 10 by Bill Bachmann Zerorez Tri-Cities
What do you like about our products and services?

great results!

Report a concern   September 8, 2013 — Rated 10 out of 10 by L.P. Zerorez Tri-Cities
What do you like about our products and services?

This company provided a fabulous service. their product smells great, dries quickly and they have excellent customer service.

Report a concern   September 8, 2013 — Rated 10 out of 10 by Darlene Bafus Zerorez Tri-Cities
What do you like about our products and services?

drying time was excellent - very limited fragrance left from cleaning materials
technician was very friendly and thorough - good service overall

Report a concern   September 7, 2013 — Rated 10 out of 10 by K.F. Zerorez Tri-Cities
What do you like about our products and services?

Scheduling was very easy. I received phone confirmation the day before and on day of service. Tech arrived on time and was very knowledgeable. He explained everything and worked with me to best fit my cleaning needs. I would not hesitiate to use again or recommend.

Report a concern   September 7, 2013 — Rated 10 out of 10 by Linda Morrison Zerorez Tri-Cities
What do you like about our products and services?

Friendly service and great job and new equipment

Report a concern   September 7, 2013 — Rated 10 out of 10 by L.H. Zerorez Tri-Cities
What do you like about our products and services?

Carpets look great. Company easy to work with. On time, thorough, and did a good job. Answered all my questions and explained process in detail.

Report a concern   September 6, 2013 — Rated 10 out of 10 by Michelle Pelletier Zerorez Tri-Cities
What do you like about our products and services?

I like that you don't use soap, which leaves a residue. I also thought that Kyle was very professional and informed and was very patient with all my questioned. I also thought the price was reasonable.

Report a concern   September 6, 2013 — Rated 10 out of 10 by S.A.B.K. Zerorez Tri-Cities
What do you like about our products and services?

Work was done well. Arrived on time and completed in a reasonable time.

Report a concern   September 5, 2013 — Rated 10 out of 10 by S.D. Zerorez Tri-Cities
What do you like about our products and services?

Non-toxic, and it really did a great job, fair prices.

Report a concern   September 4, 2013 — Rated 10 out of 10 by Merrie Schilperoort Zerorez Tri-Cities
What do you like about our products and services?

The technician was super knowledgable and explained how Zerorez cleans carpets. My carpets look great and its good to know that they will stay cleaner longer because there's no soap residue.

Report a concern   September 3, 2013 — Rated 10 out of 10 by R.E.S. Zerorez Tri-Cities
What do you like about our products and services?

Yes, I liked your service very much and will use you again. The young man, who did the job was very nice and good at this.. I hope this helps, since I really don’t know how my computer works.. Thanks again...
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Report a concern   September 2, 2013 — Rated 10 out of 10 by Wendy Simpson Zerorez Tri-Cities
What do you like about our products and services?

I enjoyed meeting with Tyson. He was very thorough and explained the various services that Zero provides. I have already mentioned the process to other friends. I am pleased with the results.

Report a concern   August 31, 2013 — Rated 10 out of 10 by L.M. Zerorez Tri-Cities
What do you like about our products and services?

fast,friendly,fragrant free

Report a concern   August 31, 2013 — Rated 10 out of 10 by D.G. Zerorez Tri-Cities
What do you like about our products and services?

I am so happy that my house is smelling clean, fresh, and my carpet looks like brand new. Tyson is awesome!

Report a concern   August 31, 2013 — Rated 10 out of 10 by A.S. Zerorez Tri-Cities
What do you like about our products and services?

Actually I'm not happy with the way the edges turned out. Where the carpet meet's the hard woods, there are still stains or dirt.

Report a concern   August 31, 2013 — Rated 10 out of 10 by J.P. Zerorez Tri-Cities
What do you like about our products and services?

Tyson was very nice to work with. He was accommodating to the schedule of our church and the carpets look great. Very satisfied

Report a concern   August 31, 2013 — Rated 10 out of 10 by Debbie Slack Zerorez Tri-Cities
What do you like about our products and services?

They were polite and friendly. Very professional.

Report a concern   August 30, 2013 — Rated 10 out of 10 by S.C. Zerorez Tri-Cities
What do you like about our products and services?

No chemical odor, fast service, carpet looks great!

Report a concern   August 30, 2013 — Rated 10 out of 10 by A.B. Zerorez Tri-Cities
What do you like about our products and services?

Got the carpets really clean and worker was very professional, gave me my options, and did a great job!

Report a concern   August 30, 2013 — Rated 10 out of 10 by Nitosha Robertson Zerorez Tri-Cities
What do you like about our products and services?

I love the friendly quick service and the fact you are a green company!

Report a concern   August 30, 2013 — Rated 10 out of 10 by Terry vernam Zerorez Tri-Cities
What do you like about our products and services?

Kyle was very knowledgable and friendly. He explained everything about how the prosses works and let me know that I could contact them afterward if there was any issues.


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