Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8088 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 2, 2013 — Rated 9 out of 10 by A.W. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very knowledgeable and spent a good amount of time working.

Report a concern   October 2, 2013 — Rated 10 out of 10 by S.J. Zerorez Tri-Cities
What do you like about our products and services?

Loooove how beautiful and clean my carpets look! They were filthy from the previous owner, and now its all move in ready!

Report a concern   October 2, 2013 — Rated 10 out of 10 by Jae Ellig Zerorez Tri-Cities
What do you like about our products and services?

excellent service. promt and knowlegable. already have recommended you guys.

Report a concern   October 2, 2013 — Rated 10 out of 10 by V.M. Zerorez Tri-Cities
What do you like about our products and services?

Kyle was very thorough in explaining the process of the cleaning. He was also careful with the furnishings and walls. I will be happy to recommend your services to my friends.

Report a concern   October 1, 2013 — Rated 10 out of 10 by A.S. Zerorez Tri-Cities
What do you like about our products and services?

WOW!!!! We were very impressed on how our carpet looked after he was done. It did cost me a little more then i expected to get it cleaned but We would definitely recommend to family and friend.

Report a concern   September 30, 2013 — Rated 9 out of 10 by C.A. Zerorez Tri-Cities
What do you like about our products and services?

Effective

Report a concern   September 30, 2013 — Rated 10 out of 10 by Dorothy Stevens Zerorez Tri-Cities
What do you like about our products and services?

The fact that there is no residue left and the carpet drys faster.

Report a concern   September 29, 2013 — Rated 10 out of 10 by C.P. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look great and Tyson did a great job!

Report a concern   September 28, 2013 — Rated 10 out of 10 by M.C. Zerorez Tri-Cities
What do you like about our products and services?

I like that it is chemical free, and your technician was very friendly and professional!

Report a concern   September 27, 2013 — Rated 10 out of 10 by M.B. Zerorez Tri-Cities
What do you like about our products and services?

The Staff is Friendly and Helpful. My Technician was was prompt,courteous and knowledgeable.
He knew what he was doing and made an effort to talk with me and explain what he was going to do, how long it would take to clean and how long it would take to dry after he finished. Thank you!

Report a concern   September 26, 2013 — Rated 10 out of 10 by L.H. Zerorez Tri-Cities
What do you like about our products and services?

The carpets are clean and the technician doing the carpet cleaning was professional and very careful to do a great job and paid very close attention to the attaching flooring, making sure it did not get any chemical or water on it. He appears to be very proud of his work and I really appreciate this.

Report a concern   September 26, 2013 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Your service tech was professional, informative, and your cleaning system was wonderful.
My carpets look brand new again and they are twenty years old. Thank you.

Report a concern   September 25, 2013 — Rated 10 out of 10 by L.B. Zerorez Tri-Cities
What do you like about our products and services?

Tyson did a quick great job. He was in and out before we knew it. The carpet looks great..

Report a concern   September 24, 2013 — Rated 10 out of 10 by Samantha Frimodt Zerorez Tri-Cities
What do you like about our products and services?

Tyson was extremely friendly and very accommodating. He was very fast and did a great job on my carpet. My pets create quite a mess sometimes and I will definitely have Tyson and ZeroRez back!

Samantha F.

Report a concern   September 23, 2013 — Rated 10 out of 10 by K.P. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service! My carpets look awesome! He was speedy, friendly and well worth it!

Report a concern   September 23, 2013 — Rated 10 out of 10 by Susan Brenchley Zerorez Tri-Cities
What do you like about our products and services?

The carpets looked very clean after they were cleaned.

Report a concern   September 22, 2013 — Rated 10 out of 10 by C.F. Zerorez Tri-Cities
What do you like about our products and services?

Kyle Robertson was very friendly, efficient, and knowledgeable. The carpet was clean and dry within six hours just like he said it would be. He also informed me all costs.

Report a concern   September 21, 2013 — Rated 10 out of 10 by W.M. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals and the service was professional .

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Less chemicals

Report a concern   September 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Tri-Cities
What do you like about our products and services?

Tyson did a fantastic job cleaning our carpets!!!! Great customer service, super friendly and very professional.

Thank you!!!

Report a concern   September 20, 2013 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Excellent customer service.

Report a concern   September 20, 2013 — Rated 10 out of 10 by S.J. Zerorez Tri-Cities
What do you like about our products and services?

I appreciate having a soap-free and allergy friendly option for my family.

Report a concern   September 20, 2013 — Rated 10 out of 10 by W.W. Zerorez Tri-Cities
What do you like about our products and services?

The fact that not much residue is left behind. Most of stains came out of carpet.

Report a concern   September 19, 2013 — Rated 9 out of 10 by T.J.R. Zerorez Tri-Cities
What do you like about our products and services?

Appreciated the honest opinion of the service provider regarding my carpet treatment. Very helpful and took the time to explain what the treatments would/would not do. Will definitely recommend your services to others.

Report a concern   September 19, 2013 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

The service tech was fantastic! Very polite, helpful, efficient and professional. Great results!

Report a concern   September 19, 2013 — Rated 10 out of 10 by Chris Hough Zerorez Tri-Cities
What do you like about our products and services?

Love the service, and the service person was very professional and nice.

Report a concern   September 18, 2013 — Rated 10 out of 10 by Edna Wigger Zerorez Tri-Cities
What do you like about our products and services?

We like the soft feel of our carpet after it dried. Our tech was friendly and took the time to answer all our questions

Report a concern   September 18, 2013 — Rated 10 out of 10 by W.M. Zerorez Tri-Cities
What do you like about our products and services?

I like that it is a "green product"....no lingering chemicals or smell. That's good, especially if you have allergies or asthma. The person cleaning my carpet was professional and friendly. They let you know, when they will be at your home, and are there on time. They take time to do the job correctly. (removing any spots) and ask me before they leave, if there is anything else they can do. They're helpful, without being pushy. My carpet looks fresh and clean. I would recommend this company to my family and friends.

Report a concern   September 18, 2013 — Rated 10 out of 10 by F.S. Zerorez Tri-Cities
What do you like about our products and services?

Fast and friendly

Report a concern   September 18, 2013 — Rated 10 out of 10 by Melissa Davis Zerorez Tri-Cities
What do you like about our products and services?

The employee who did the service did not just "run a machine". I was impressed by his knowledge of the science behind his product and his training in its use.


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