- Phone: 630.324.8400
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19759 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
MORE is and has been solely concerned with MORE.
The needs of the leadership are consistently put ahead of the needs of membership.
Training is almost a joke. If you call you will wait on hold listening to a message about how important the members are to MORE.
Really nobody that I know believes that. This association is a Dinosaur waiting to die or go extinct.
It no longer serves a need or purpose. Take money from the wiorking members and spend it often foolishly.
Ah... Think I'll just talk to my cat. At least she'll purr & pretend to care!
Bit enough classes locally...and prices rising.
Accuracy
Communicated well, online webinars are most helpful (along with class notes when available).
All that you do is in the best interst of the REALTORS.
Get pricing under control.
Good communication, training
Member friendly webdite
Should be more affordable
All the resources offered and the service is great when I have questions.
It's comprehensive / all inclusive!
You always know the answer to my questions!
The fees
We are provided with a full complement of tools, a wide array of educational choices, and a knowledgeable staff.
I have been seeing lately that members who are not close to Downers Grove are second class members. I went to the Arlington Heights office one day to resolve a Sentrilock lockbox problem and to my extreme disappointment found out the office closes during the lunch hour. I haven't had a convenient time occur since then in my schedule to go back. It is certainly much closer than going to Downers Grove, but still takes time from my schedule unless I am going in that direction anyway. I have attended many classes there and found staff there checking people in and monitoring the programs which took place during the lunch hour. I had no reason to suspect that the office was not open at that time when there were no classes that day.
I used to volunteer for years on committees and the board and don't even feel acknowledged or welcomed any more. We are all strangers now and I see fewer and fewer people willing to be involved, or perhaps there are fewer people who are accepted to be involved.
Everything!
There is always someone who can answer questions or solve a problem when needed. Training and informational services are readily available.
Very service conscience to their agents and always up on the newest industry updates
Questions are answered quickly and the correct person of whom to ask those questions to is easily found.
There is no other option....why would I have to RECOMMEND you to other Realtors?
You continue to go up on fees, but not service. In the pass you harass us for donating when paying fees, now you've simply added it to our fees. You have no idea how much work we have to do to get to the closing table, how many obstacles we have to overcome, how many miles we have to travel or expenses we have to pay especially for the Realtor whose client base is in the under $200,000 base. All you care about is raising fees to cover your expenses for work that is not directly helping us. Perhaps the Realtor with the million dollar clientele is not squeezed - but I am. I am not happy that all your fees have gone up.
I like the free videos that are on the website.
commitment follow-up you are the BEST Thanks
I have called w/questions RE: emails to clients, friends and Rotherham situations and each and every time the kindest people seem to just be waiting to assist !
ease of use, value, and availability
Need better hours to accommodate all Realtors and not just Banker hours
I think the fees are just a little high, I don't do this full time so its expensive to maintain, not sure what other business charges this much just to keep access. Its crazy, you should take into consideration all the other fees we have to pay. The training class was very "new agent" focused. I have been and agent for 10 years and didn't need to be there. I had to take off of work, it should be optional or only for truly new agents. I had talked with someone there and explained my situation but they said I still had to, well If that's the case then make it relevant to my level too. Very basic info is not helpful.
I always find the staff to be very helpful and knowledgeable !
Quick Response Time. Did not have to wait for a call back or stay on the line forever
Very professional, great classes. Really miss the Realtor store, though.