- Phone: 630.324.8400
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based on 19757 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick Response and Guidence I can Trust
The convenience of having all I need at my fingertips when it comes to form or documents. The reminders regarding billing and the information provided online.
The professionalism and trying to do all you can to help the Realtors.
Convenience
always friendly!
Great
Services
Great service. Easy to use website.
EVERYTHING! There isn't a thing not to like! You keep all of us members up-to-date on what's happening in our industry - locally, state-wide & nationally. You make sure that we're "smart" about rules & regulations, laws & safety. Your entire staff members are friendly, knowledgeable & helpful. Thanks you, everyone! Lesle Koepp, Realty Executives Premiere.
The service is great. Barb is so helpful and kind in offering to help me get an issue resolved and to help me with questions while not just providing answers but always showing me how to do whatever I need help with.
Polite responses, usually quite timely unless they're swamped, which is a matter of circumstance rather than fault, so that's fine.
The lady who did the 2 day training was very opinionated when she should of been focused on the facts and teaching.
Also when I called a few times staff was rude. Same experience in person when I was there for 2 day class
Classes, programs,information, support
I do not use the Oganization. It's only getting our money for nothing, just because of the rules require us to be a member of any organization. I never call, never ask, never use.....
Ask for a late fee removed because I had a financial emergency and was told know because the Board of Directors will not allow. I've paid thousands in dues over the years and was not helped.
Apparently the billing screen online can mislead agents into paying the wrong fee. On September 8th I logged in to pay my dues. I saw that the Dec dues where already there so I proceeded to pay both and unfortunately paid next years dues only. As a result of those dues being there so much in advance I incurred disconnection and a late fee. I am sure I am not the only one this has happen to. Please see for yourself how this is something that can be improved . MY ID is 922222
Cover almost every think
It is a very good organization that offers many classs. Just wish there was an automatic credit card payment system to avoid the late charges.
Great customer service.
But very expensive.
You are available to answer my questions.
Ease of access
I like the new members steps to success with the videos. It has really been helping me with my business planning.
I like the traning and eduaction.
everything
ability to get my mls services as a secondary member
Very polite over phone and knowledgeable I get results
Quick and helpful response
Easy to access online Sentrilock for remote availability.
Very professional, great classes. Really miss the Realtor store, though.
MORE is and has been solely concerned with MORE.
The needs of the leadership are consistently put ahead of the needs of membership.
Training is almost a joke. If you call you will wait on hold listening to a message about how important the members are to MORE.
Really nobody that I know believes that. This association is a Dinosaur waiting to die or go extinct.
It no longer serves a need or purpose. Take money from the wiorking members and spend it often foolishly.
Ah... Think I'll just talk to my cat. At least she'll purr & pretend to care!
Many classes offered