- Phone: 248.366.4611
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based on 2585 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always enjoy my time at LaVida. Denise is the best and really makes me feel like massages are for everyone.
Laura, we are so happy to hear that Deniese was able to give you a great massage. Thank you for leaving us this kind review. Looking forward to seeing you again soon!
The staff is very friendly and helpful. I have facials with Jessica who is amazing. Friendly, professional, punctual. I always feel very welcomed when I go to La Vida. I highly recommend the Hickory Flat location!
freindly and a good value
Well let me start by saying, my massage therapist was very good and the receptionist was very nice.
My complaint has more to do with policy. I had a 60 minute massage...however, my massage therapist came and got me after my appointment time, then spent about 10 minutes going over what she intended to do, and then stepped out for me to get dressed. Considering that I was there 15 minutes early, it would have been nice if all of this had happened prior to my appointment time, because we were definitely finished at the top of the hour, exactly an hour after my appointment time. This means that my massage was only about 40-45 minutes total, not the full 60 minutes I paid for, which I think is VERY misleading. I was not pleased with this, and had no intentions of coming back because of this. It's unfortunate because the quality of the massage was good.
Hi Sharlene, thank you for your feedback. I am happy that you enjoyed your service. I apologize that your appointment did not start on time. Our 60 minute massage appointments are 50 minutes hands on and 5 minutes prior and after are for dress, undress, and consultation. Each therapist uses a timer and sets it for 50 minutes at the start of your service to ensure you receive the full amount of time. If you were paying attention to your appointment start time that may have been why you felt that your session was shorted. We appreciate your business and hope you will give us another try. Please feel free to call me at 678-354-1161. Sincerely, Deana (Owner)
Up to now (say last 5-6 massages), I’ve been happy with my massages. The last one, 1/30, was very disappointing. It started strong but ended incomplete and not very strong.
Thank you for the kind comments about the majority of your massages. We will be sure to let the last therapist you saw know about your concerns. We will see you again soon.
Bekah - Owner
Friendly and wonderful technique
I have a very good person every month. My massage is comfortable and the place is clean.
LaVida Massage never disappoints. Their prices are good and their therapists are phenomenal. I recently saw Freddie and I was falling in and out of sleep the entire appt - I was SO relaxed. I love how friendly the front desk is and how clean the spa is. :)
Thank you for your kind words - we look forward to seeing you at your next visit!! -Sam :)
Christian is by far the the most gifted massage therapist.
Calm, clean, relaxing and very professional. Glenda listened attentively to my concerns and helped me to help her meet my needs. Will definitely be going back and have already recommended them to friends.
I love the staff and every facial or face treatment I’ve gotten has been excellent! The products are great too.
Relaxing environment, nice people great massage
Laura and the staff are amazing. I would definitely be back here!
Cost is just too expensive.
We're sad to see you were unhappy with the cost. We are truly competitive with other massage locations. Our staff are very important to us and work so hard. We have to provide them with a livable wage. We appreciate your feedback!
Friendly staff and clean environment.
Thank you for your review! We are so glad that you enjoyed your experience with us, and we look forward to seeing you again soon!
Clean, quiet, professional.
Nice environment, very friendly and professional staff, good value.
Professional staff, clean environment
Victoria did a great job with my deep tissue massage!
Easy to book. Makes sure I get some self care in every month.
Hi Alexa! Thank you for taking the time to leave a rating and review. I'm glad you love our ease of booking process - you can use the app, or call us, or text us, or email us! :).
The benefits program, more than anything, allows our guests to remember to not hold off too long before their next session, as the benefits are exponential when one does massage regularly vs once in a while! We will see you back soon! -Umang (owner)
I had a very pleasant experience at LaVida when I scheduled a 60 minute.
Very pleasant check in. My appointment started right on time. Everything was
very clean. Nicole was amazing and when I walked out I felt 100% better.
Friendly office staff and professional therapists who each bring their own unique techniques to address individual needs.
Ashley is an amazing Massage Therapist! She listens to what I am having issues with and addresses them completely. I highly recommend her and everyone at LaVida Massage of Brighton!
The staff was very friendly and welcoming. My masseuse was ver kind and listened to my needs while also making suggestions. Will definitely be back. It was a lovely experience!
The front desk, scheduling, and massage therapists are all awesome. Shannon is our favorite.
Online scheduling. Excellent staff. Friendly. Fair pricing.
Everyone is nice and helpful. I always receive a great massage.
LaVida is clean, and very relaxing. All the staff is very friendly. Jenny was the best masseuse. I can't wait to go back again.
I really enjoyed my massage. Jaime was so attentive to my needs and suggested massage points of focus that were exactly what I needed. I will definitely make this a regular part of my care.
Great facilities and exceptional staff.