- Phone: 248.366.4611
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based on 2625 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to book and convenient membership system. Great staff and massage therapists.
On time, Sarah is great. I always request her. She listens and truly takes the time to get the tense areas on my shoulders and neck.
Every thing. Staff, service all is excellent.
I’ve never had a bad massage at this location. The staff are very pleasant and knowledgeable in their craft! I feel taken care of here and my tension in my muscles are always eased.
Attention to client concerns or areas to focus on. Professionalism and attention to creating a calm and relaxed environment.
Ease of scheduling. Great massage therapist.
I liked the hot towels that wiped off the lotion and the option for an essential oil in the lotion.
Hi Kat! So glad you loved your massage with Sabrina, and specifically the hot towels and our aromatherapy enhancement! I myself LOVE receiving and using heat via hot towels or Hot Stones or Warm Bamboo to soothe the nervous system and the muscles as it feels amazing but also makes the muscles more receptive to the massage.
Some other popular enhancements include CBD via balm, oil, or scrub which offers anti-inflammatory and pain relief benefits, and Magnesium Lotion which is also great for soothing and relaxing the nervous system and tight muscles. I invite you to try some of them out next time! :). We look forward to seeing you soon. -Umang (owner)
I enjoyed the ambiance, the professionalism, and the courtesy shown.
I was very nervous and self conscious about getting my 1st ever professional massage. Molly made me feel so comfortable. Super relaxing and very helpful with some of the pain issues I’ve been having. Looking forward to my next one! Molly was fantastic!
Friendly staff,
Great massage, reasonable prices
Everything was perfect from the quick check in and out
Jackie is the very best!
I've not had such a great massage like that in such a long time! She was thoughtful and engaged and really has great technique!
I had to go back and have my lashes done a second time because they were not lifted at all. While I appreciate being accommodated, it seemed like the esthetician was inexperienced and did not know why it did not work the first time or how to fix it. She did ask another girl
who apparently does it all the time, but I did not feel confident with my overall experience.
Very professional
Very clean
Very zen like Atmosphere
Prompt schedule massage time
Relaxing experience and kind staff
Great experience 👍
Jill was amazing! Made me feel very comfortable and very relaxing. Felt great when I left.
Candace, we are so glad you enjoyed your massage with Jill! Thank you for leaving this kind review for us, we are looking forward to seeing you again soon!
I found a therapist who really satisfies my needs. She is sensitive, caring, kind and experienced.
Nice atmosphere - great massage from Hannah.
Thank you so much, Judy. We are so pleased to hear that you had a great massage by Hannah. We are looking forward to your return visit in the near future.
Professional and clean space. Kind personal and very happy with results from facial.
Leah is the best for deep tissue and hot rock massage
Oksana is the best!!!
I really liked my massage therapist, the facility was very clean.
Professional and authentic Staff. Relaxing environment. High quality services.
The massage
Very hard to book unless going out 3 months or more. Lots of demand, I know, but still can be frustrating. Although you are great about calling if there is a cancellation
Hi Suzanne! Thank you for taking the time to review us on this platform. We know how frustrating it can be when you can't get in for a last minute appt. Availability is always our goal and we're always hiring for massage therapists to meet the demand. In the meantime, make sure to schedule your appts out and we'll keep you on the waitlist for any last minute cancellations. Thanks for being a long time member of ours and I hop that you have a wonderful day! -Sam :)
I left there feeling sore instead of relaxed.
Knowledgeable, friendly, and helpful.
The place was so clean and inviting. My massage was great and I became a member!
Great lobby, the staff were all friendly and accommodating. Great massage.
To offer better deals
Dear Client,
We understand that our price increase has impacted some people, but the adjustment was made nationwide by our corporate office to reflect the new economic conditions and allow us to continue to provide excellent service with excellent therapists and compete with other spas in the area that have the same or higher prices. Rest assured, your membership was grandfathered in with a lower rate that is no longer offered.
Sincerely,
LaVida Massage - Management
Love the massages.