The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   August 3, 2023 — Rated 9 out of 10 by Robert Breard Phoenix - The Parking Spot 2
What do you like about our services?

Convenient, good pricing and prompt service.

Report a concern   August 3, 2023 — Rated 9 out of 10 by Robert Betts Houston Hobby - The Parking Spot
What do you like about our services?

They picked me up and took me to the airport and brought me back to my car.

Report a concern   August 3, 2023 — Rated 10 out of 10 by A.M. Houston IAH - The Parking Spot JFK
What do you like about our services?

Convenient

Report a concern   August 3, 2023 — Rated 10 out of 10 by James Varble Nashville - The Parking Spot
What do you like about our services?

Easy access to and from the Airport and reasonably priced.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Joed Earl St. Louis - The Parking Spot 3
What do you like about our services?

great parking and great prices

Report a concern   August 3, 2023 — Rated 9 out of 10 by J.M. Salt Lake City - The Parking Spot
What do you like about our services?

Easy to book and there is always a parking space available.
However, your Shuttle Buses at SLC are honestly in terrible bad shape, completely beaten up, lack of suspension/shock absorbers, the drivers dont treat the shuttles in a good way, and just a few of them gladly greet you, even though they properly help with bagagge.
Aythimg that The Parking Spot can do about better Shuttle maintenance and comfort?, that's why I've just give you a 9 and not a 10....

Report a concern   August 3, 2023 — Rated 10 out of 10 by George Hudak Houston Hobby - The Parking Spot 2
What do you like about our services?

Location, price, ease to and from the terminal

Report a concern   August 3, 2023 — Rated 10 out of 10 by Allan Sawyer Phoenix - The Parking Spot
What do you like about our services?

I love it that I don't have to drive close to the airport, that you do the driving. Thank you!

Report a concern   August 3, 2023 — Rated 9 out of 10 by R.S. Nashville - The Parking Spot
What do you like about our services?

Check in was very crowded

Report a concern   August 3, 2023 — Rated 10 out of 10 by Nancy Steill Phoenix - The Parking Spot 2
What do you like about our services?

No issues. Easy to use.

Report a concern   August 3, 2023 — Rated 10 out of 10 by L.D.D. Dallas Love Field - The Parking Spot 2
What do you like about our services?

Love how easy you make it all. From the app to the service that at the lot.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Sergio Gutierrez Austin - The Parking Spot East
What do you like about our services?

The excellent service. 👌

Report a concern   August 3, 2023 — Rated 10 out of 10 by Steve Stotts Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

The shuttle was quick to pick me up both at the beginning and end of my trip.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Paul Reigleman Houston Hobby - The Parking Spot
What do you like about our services?

The driver was very helpful an courtious

Report a concern   August 3, 2023 — Rated 10 out of 10 by S.G. Denver - The Parking Spot
What do you like about our services?

Convenience and friendly drivers

Report a concern   August 3, 2023 — Rated 9 out of 10 by B.A. Orlando - The Parking Spot
What do you like about our services?

You are in a convenient location, and your staff is always courteous and friendly.

Report a concern   August 3, 2023 — Rated 10 out of 10 by D.H. Houston Hobby - The Parking Spot
What do you like about our services?

GREAT EMPLOYEES!

Report a concern   August 3, 2023 — Rated 10 out of 10 by H.F. Austin - The Parking Spot West
What do you like about our services?

Easy to get to when parking.

Report a concern   August 3, 2023 — Rated 9 out of 10 by S.G. St. Louis - The Parking Spot 2
What do you like about our services?

Both drivers who took me to and from the airport were courteous, friendly and helpful.

Having not used your service for quite a while I was not familiar with the two locations where I would need to be for my ride back to the #2 lot. A friend who I travelled with also parked at your #3 lot and led me to where he was going. Maybe I didn't listen to my first driver so he may have told me to go to the other pick-up spot. This caused me to be standing at the wrong place for twenty minutes before someone told me the correct spot for the #2 lot. Looking at the back of my parking ticket later, the small print told me where I should have gone. This won't happen to me again, but I did not have kind thoughts about you for a while.

Report a concern   August 3, 2023 — Rated 10 out of 10 by D.G. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

The Parking Spot service that I experienced has massively improved since I was regularly using the service at in 3Q and 4Q of CY2022. The bus came by quickly and took us to the airport. The driver was friendly and courteous and quickly dropped us off at our terminal. I have had situations last year where the driver would take 10-15 mins to pick you up and then would drive around 10-15 mins picking up other patrons.

Secondly, on my pickup, the driver came fairly quickly after we contacted the Parking Spot for pickup (appx. 10 mins) and then took us back for drop off with others from the airport terminal.

I was impressed with this experience compared to previous experiences that would waste up to 45 min between the time when I would come to the parking spot and would be dropped off at my terminal. I think Parking Spot did a good job. The question for me will be if this service experience is consistent.

Report a concern   August 3, 2023 — Rated 10 out of 10 by P.S. Houston IAH - The Parking Spot JFK
What do you like about our services?

Fast and affordable covered parking.

Report a concern   August 3, 2023 — Rated 10 out of 10 by T.V. Baltimore - The Parking Spot West
What do you like about our services?

Convenient and mostly very nice drivers who are super helpful.

Report a concern   August 3, 2023 — Rated 10 out of 10 by S.S. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

Convenient, great sevice

Report a concern   August 3, 2023 — Rated 10 out of 10 by N.C. Atlanta - The Parking Spot
What do you like about our services?

Efficient and people are so friendly!

Report a concern   August 3, 2023 — Rated 10 out of 10 by R.R. Charlotte - The Parking Spot
What do you like about our services?

Pick up at vehicle and direct drive usually. The last visit morning pick up was not a positive experience. Waited 10 mins the walked to flag down a van and the driver looped around empty rows. Total of 35 mins from when I entered the alto to the drop off. And the driver was not kind about it. The return ride was fine and that driver was well deserving of a tip I get it happens but it was quite frustrating and we risked missing a flight

Report a concern   August 3, 2023 — Rated 10 out of 10 by Russell Hunt Austin - The Parking Spot East
What do you like about our services?

Whenever I fly from AUS I always use your services. It is so smooth that I continue to be impressed.

Report a concern   August 3, 2023 — Rated 10 out of 10 by E.W. Los Angeles - The Parking Spot Sepulveda
What do you like about our services?

i use you all the time and will continue to do so- however on August 30th we were at LAX area 6 and the Sepulveda bus passed us 6 times before we caught one - this was at 4 in the afternoon- i sharewith the driver who finally picked us up and she was very apologetic and i saw her go tell someone else when we returned

Report a concern   August 3, 2023 — Rated 10 out of 10 by D.O. Denver - The Parking Spot
What do you like about our services?

Easy to book the reservation, quick access to park and the shuttle service is great and very timely.

Report a concern   August 3, 2023 — Rated 10 out of 10 by SpotHero Guest Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

You guys are always so kind and helpful, and on time. Just what I need at the time of travel. Thank you for being here for us customers!

Report a concern   August 3, 2023 — Rated 10 out of 10 by J.R. Baltimore - The Parking Spot North
What do you like about our services?

Easy to book. Overall cost is well worth it. Entrance and parking is quick and efficient. Drivers are prompt, informative and courteous. The Parking Spot North is Great


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