based on 1414 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is always very attentive. The food comes out quickly & I never gotten a bad meal there yet.
customer service needs to improve. not as nice as it was with sort of a not wanting to wait on you.menu items seem to be not ordered correctly as a lot of we do not have answers.
The service was great. The staff kept up with all of our drinks. The wings were good also. They were a good size, much better than most wing places.
Only one aspect that I wish would come back. Instead of regular fries, I and the rest of the people I go there with would like to see the "old" fries come back. They were the best fries that no other place has. They're always crispy and delicious. We spoke with the manager and he informed us that it was a decision the company made not to have them due to cost. I can't speak for other people, but I would be more than willing to pay the difference to have them available and eat them again.
Always enjoy the food !!! Having issues with the rewards program...... not happy about that part !
Our waitress was very attentive and super helpful. She never let our drinks get too low and even gave a dessert recommendation
We like all the food we have ever had and the service has been great.
Was severely disappointed in this order. The wings were very overcooked, tough and tasteless. The cobettes actually were not that great, either. I don't know how long they are kept hot, but they seemed to be left over. I usually like ECW, but this was a disaster. I have never ordered takeout before, always dine in and it was all good. If this is typical takeout I won't order again, nor will I recommend to anyone.
Excellent service and the food is always great
We always enjoy everything about East Coast Wings. Love this place!!!🫶
Server was excellent. Food was cooked perfect. Everything was just great!!
Great night, food was excellent. Amy did a great job with service.
Wings were very good. We enjoyed the food. Service was great. Staff was friendly. We will definitely return
I ordered my food online at 6:33pm. My order confirmation stated that my order would be ready at approximately 7:06pm. My order was not ready until 7:40pm.
$14.92 for 3 chicken tenders, chips & a drink is a little ridiculous. Then you add a tip to that and that’s just too much for lunch. I was there with 2 coworkers and we all agreed that we wouldn’t be back anytime soon. I typically eat at Eastcoast at least 3 times per month, but unfortunately, not anymore!
Great wings most of the time!!
Great fresh food and fast service
Great food & service!!
The atmosphere was wonderful. Our server Chase D was spot on and was very observant. She made sure we had everything we need to enjoy our meal. We were never with out anything to drink which is a plus!!
I really enjoyed the attentive service - and the boneless wings were great, too!
Efficient accuracy of order. Friendly staff
Great burgers for the pice. My coworkers and I order To go at least 3-4 times a month here! The take out lady is AMAZING!! She always makes me feel welcome and lunch is always delicious!
The food was horrible
Food and service were both very good. Thanks for another great visit!
Everyone is friendly everyone I’ve gone in. Food is always hot and ready when I pick it up.
Jada is awesome!! We love the lunch specials!!
Short wait time to be seated
Great food, delicious wings and great beverages! Smiling servers a quick service!
The chicken was okay. The medium boneless wings were very dry. The fries were okay. A bit soggy.
Service was amazing, my family and I absolutely love this place!
Always great food and friendly staff it’s our favorite local restaurant!!! Best wings in Tri-Cities!!!