based on 5857 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great food and great service! Love to visit
I gave this place another chance, because I’ve had multiple bad experiences here. This time we were seated but then had to wait for forever to be acknowledged and finally get our drink order taken. The waitress was horrible and should find another career path. The whole restaurant was waiting on her to take their order. I family came in and sat at the table beside us and the exact same thing happened to them, they sat there so long without being acknowledged and without menus that they got up and left. When people go to a restaurant they may have other things to do and can’t spend hours sitting and waiting. The food was mediocre. Needless to say I will not drive from Mooresville to eat here again. I’ve learned my lesson!!
Service and food has always been great!
The wings!
Just don't raise the price or shrink-flation.
Great food! Great service!
Wings are too dry
Great food, great service, clean establishment, and always provides excellent service. This place has kept my desire to go to East Coast Wings because the one on N Main in High Point don’t meet the criteria of a solid East Coast Wings, so thank you ECW in Kerneraville.
Always good service with outstanding food quality and taste.
Everyone was kind and friendly even if they weren’t your server. Food was wonderful!
Good food good service and location
First the wings we got were absolutely amazing, we will be back for those. However the burgers we got were so greasy there was a puddle of grease on our plates. The fries and onion rings were also very good. The waitress was also very nice and answered all our questions
We usually get takeout. The food is always good and ECW is our go to place for great wings!
Everything was great
The wings are excellent and the staff work hard to improve you experience.
Very good menu choices. Good food. Great service
You changed your price structure back an food was very good.
Extremely slow service. It took at least 10 minutes to for the waitress to even acknowledge us after walking past us 5 or 6 times. We were very close to walking out.
GREAT FOOD!!!
Service is always friendly, and a nice place to eat.
Friendly staff, great food and perfect location.
Good wings and friendly service.
The staff is very friendly and food is delicious! This is our new "go to" restaurant.
The food is awesome and polite staff
The service was very good as well as the food.The prices were good as well.
Friendly service.
Food was hot and was ready quickly.
Food and customer service
Kids meal came without fries. My meal and kids meal came without carrots and celery. I had like 8 sweet potato fries. And food wasn’t hot in which we waited at the store over 20 minutes. I ordered 10 minutes before I got there. The wings were rubbery. Barely any seasoning on them both. Horrible. I’m sure they’re under seasoning the food to cut back but all this does is create an opening for other wing places to steal your customers. Quality or quantity obviously isn’t a factor.
You didn't disappoint. There is just nothing extraordinary about ECW that would cause me to recommend.
Improve menu selection. Bring back the brisket burger and the voo doo bbq chicken wrap.
To go order came out of kitchen cold. Even though I was sitting there waiting close to 15 minutes for it to be ready. Onion rings overcooked and cold.
My chicken strips were so hard I could be even rely eat them. The service and everything else was fine. Just couldn't really enjoy my meal when the make portion was essentially unable to be eaten.