1658 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Waitress was friendly and service was excellent.
Prepared on time
Chicken wings were very good
I would like to brag on our server. She was so attentive and when we had questions - she explained whatever it was. The food was good, but expensive. This is one of the main reasons we don't eat here much.
Our waitress was good but as we sat later on, she kinda forgot we were even sitting there, because she was asking us if we needed anything and most time we said we were good but then she kinda walked by our table for the last 30 or 40 but never stopped until we actually started waving our hands to get her attention. Also asked for half floppy on our order for unlimited chips. First serving of chips, were great but when we offered a 2nd chips,-- chips were actually given to another table and then brought to us to eat (which was not a problem) but they were all regular chips. I asked to speak to a manager which happened very quickly him to come to our table. He said that half and half could not be done and he doesnt know how the first order was done. He said it would confuse our chip order that next time--we need to order 2 seperate chips--1 regular and 1 floppy which is not a problem, but at a 4seater table will not hold those 2 separate chips plus what we ordered. The manager was wonderful, who told us why we could not get a 1 order of half/half chips. I am sure that we will be back but might just order chips for me, to get what i definitely want and not order an other foot
Everything we ordered was cold.
The order was quite incorrect. The manager was very gracious at getting it fixed, but the effort to get it right was challenging. When my wife called to let them know the wrong order was delivered, the person answering the phone didn’t even identify the business, just a simple hello. We do east coast wings as a birthday special in our house, and sadly this was the most disappointing year. I appreciate Corey making it right. And ultimately it worked out, but it was not as smooth as it should have been.
Great wings and good service.
Food was hot and fresh, friendly server and staff, and got to see the game.
Had to wait over 30 minutes to pick up an online order. Staff was nice, however, the wait was too long.
I placed an order online for pickup, and my wife went and it was supposed to be ready at 6:30 PM. My wife arrived and the staff was visibly overwhelmed. They told her our order was not ready yet. After waiting 25 minutes, she asked for an update and the hostess went back to check, she returned and said they were finishing it. My wife left there at 7:15 PM. We ordered pizza as well from Papa John's after we ordered from ECW and saw that the food would be ready at 6:30 PM so pizza was going to be picked up at 6:45 and we did not get to the pizza until 7:25 PM. And the pizza was cold, and not worth eating.
Good food and good prices.
Good & atmosphere is great!
Friendliness of staff
The Food Always and Waitress we had was very very Pleasant
As always, the food was excellent! We live over an hour away so when we want chicken wings, East Coast Wings in Albemarle, NC is our place to go. Our server, Collin, was excellent! Very pleasant and orders were right. We did, as always, order ours extra crispy. These were crispy, just not as crispy as we would have liked. But that was okay! They were delicious! We will definitely go back!
Good food, drinks, and service. A good time was had by all !
Food tasted great!!
Food was good and service was great!
Great service. Food was prepared quickly and was great.
Had a great meal food was good and service was great.
Yes
My togo skillet cookie was 100% burnt. No ice cream as well. Wish I hadn't ordered such a simple thing.
Had wings with black and blue sauce and there was just enough sauce to cover the wings. Wings a bit dry.
GOOD FOOD AND NICE PEOPLE,,,THANKS
Love all the wing options. Something for everyone!
The honey BBQ wings.
The food was great !!
Great food and atmosphere! Love the price and the points system can save you some cash! ECW is one of our favorite spots to eat!
Great place to eat