based on 3242 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great wings, friendly staff!
Easy to order through the app
Service was great!
Food was excellent
The wings are very hit or miss on following instructions to cook extra crispy. I like the honey garlic sauce, 2 orders ago i got honey bbq flavor, that was really disappointing because i ordered delivery and wasn’t able to drive to the store to have it fixed.
My family and I always love it the staff is wonderful and loves our daughter Zoey and always wonderful service
Good food and service.
great food and friendly service!
This is the best East Coast around. Employees act they are glad to be there. Make sure you have everything you need. Doug is Favorite !!
Great staff always make sure you have what you need. Never have had a bad meal great choices. Sometimes it's hard to find a place to park.
great customer service and the food is always good, Megan and David are the best
There are a lot of empty taps in the bar. As a craft beer drinker I like a variety of brews. There also seems to be a shortage of servers which leads to slower service. Our server was great but sometimes not available.
Wings were perfect
Always such a great experience with staff and food!!!
Ranch dipping cups are always half empty. Even when I'm charged .75 for adding an extra dipping sauce.
Too much sauce. Looks like sauce was dumped into plate.
Good food and nice staff.
Selection and Quality of wings and garden salad
Easy to use the app. I may wish I could make special requests on the app (extra saucy).
Everything was so good and great service
It was a great experience! Food was excellent and the staff was friendly and helpful.
Food is good, employees are friendly, but service needs to improve, go 15 minutes or more without seeing anyone. Might be short of help. Enjoy going there but if not for the specials probably wouldn’t go
Understaffed. Took forever to get drinks. Soda and water in styrofoam cups when everyone else around us received glass glasses.
Update them on rewards program and don't undercook the wings.
Server never came back after taking my order until she brought my check. The person who brought out my salad gave me a tea re-fill, at my request. Being an EC customer for 15+ years and a rewards member, this level of service was very disappointing.
Hopefully much better next time.
Was out of the cookie skillet and I had my bday reward had to get wings instead disappointed
Consistently good food, items are ready on time
Good food and amour for the price.
Cleanliness
Food was great as always, and the people up front were friendly when getting my pickup order. Thanks!