based on 7116 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food and staff
Like it but wish they had an extended menu.
Food, Drinks, friendly staff
It seems like 1 out of every 5 visit to this location is a good experience. We constantly have to wait an unreasonable time for our food to arrive, fail to get refills on drinks at all some visit and fail to get refills on endless appetizers more often than not. The last visit we asked for napkins and we were brought 2 napkins for 5 people. We keep coming because we love the food and every once in a while we have a great server and a great visit but we are often disappointed and question whether we will try again.
The people are always so friendly and the waitresses and waiters are so good at what they do !
Love the food ! It’s a regular for us !
Friendly staff and great food!
Great service and great food
Adrian is the best waitress. The restaurant is upbeat and a great atmosphere. All staff members are attentive to your needs and do a professional job. Food is always good and the service is great. Thanks for a enjoyable experience. Always come here when in the area..
Orders are not always right and the quality is not consistent.
The service is very good and food good
Waitress was great and food was delicious.
Make sure your chicken is cleaned properly
Great!
The wings were cooked correctly and were a good size. The sauce was generous and had just the right amount of heat.
It was good, the customer service was good as well.
Wings are cooked well as ordered and flavored
Ordered a buffalo chicken wrap... no buffalo sauce in sight! Just a plain old grilled chicken and cheese! No buffalo, no ranch! Disappointed!
The cooks should listen to customers more when a customer said not to cook wings hard that's what we like especially when prices has gone up and your food is not so great
My food was great! Staff was very friendly and welcoming.
We wanted to order traditional buffalo wings but that wasn't an option to order online. We thought ordering a heat index with "no flavor" was the trick but it wasn't.
Service was too slow.
Not a good experience !
1- very, very little honey garlic sauce on the wings, could barely taste the sauce.
2- homemade chips were half the amount and were all small broken pieces.
Was very disappointed, I look forward to my wings and chips almost every Friday.
It’s probably going to be a while before I return.
From the staff to the food, Clemmons is the best location in the triad!
Food is always good
Great service and food!
Very friendly and knowledgeable … thanks 😊
Randy and Shane! Randy is “spot-on” to meet your needs and a great bartender! Always makes you feel “at home” !
Everything
Be more consistent with the product and the service.
Each time we order there is at least one issue.
Most recently, we ordered 35 wings and chips, and recieved only one dipping sauce.
Our waitress was very good and attentive. The food is always good at ECW. This one in Albemarle is always top notch.