based on 1411 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The server brought our drinks right away and never let our drinks run out. She was polite and our order was right. The wings were delicious.
Good food and service.
The service from Jennifer was great and the food was delicious! The only thing we have a problem with is every time we go, the floors and tables are always sticky like they need to be cleaned better.
Great food and service. Would come again anytime.
Nachos with beer cheese were great. Service is always good.
Cook wings longer. And make sure no hair is in food. Wear protective at all times
the food was great!!!!
Service was good!! An food was good as well!
There are many factors that make a trip to East Coast Wings a great experience time and time again. The food, the atmosphere, and the tremendous staff all play a critical part in making this establishment one of the finest Hickory, NC has to offer. I would like to point out that several employees always go above and beyond their typical job titles to ensure my wife and I have an outstanding time. Those employees are bartenders Justice, Kelsey, and Jazz and manager extraordinaire, Jeff.
Great server and food.
Order accuracy, great wings
Excellent service, food was good , Fries were soggy they immediately sent a new delicious crispy order to our table .
Staff was friendly and helpful. The food was good as usual!
Food
Wings are always excellent and the margaritas are the bomb.
Waitress started out great, then was terrible. Food was amazing.
Great meeting place for me and my friends.
I was on a mother daughter date, we enjoyed the experience but our waiter was horrible, maybe it was just our table but the other server that assisted us we tipped her and she made the visit worth it to even come again!!!
Our Golden Barbecue Wings (10) were not flavored and were naked. Just wasn't the usual experience.
The Chips were made and seasoned perfect to our request. .
Well, where do I start? The nearly infinite options for getting exactly what you want, the way you want it! Once you learn that suffering the heat is necessary to experience such FLAVOR, East Coast Wings is a MUST.
Many restaurants offer "home chips", the quality and flavor vary quite a bit, now I say with confidence that ECW wrote the book "home chips done RIGHT!
Don't get me started on FLAVORS! I have to keep coming back so I can experience as many as possible! Thank you for the awesome eating and experience only East Coast Wings can offer!
Consistently great food and friendly service
A great meal and sticky fingers are always fun!
Food was hot and fresh. Service was great. Chips were better than usual, not stuck together at all. Great job!
The wait time for mobile orders is consistently longer than 30 minutes, despite the time the order should be ready for pickup. On my last visit on 08/18/23, my order was missing both an entree and the side. Had I not checked all the boxes before leaving the parking lot, one person in my party would not have received their food. When I went back inside the store, I had to flag someone down to let them know I was missing part of my order. I had to wait again to receive the rest of my order. The staff should verify the accuracy of the orders as listed on the receipt before handing them off to the customer. In addition, the pickup process for mobile orders should be closer to the estimated time on the app.
The people there
The service and waitress was great. The food was delicious. It was a nice setting, we will go back again.
The waiter was fantastic!
Good food, service, and prices.
Food and service was good!
Everything!! We got our order to go, as we usually do, and it was correct, hot, and wonderful, as always! We are never disappointed with ECW's food. I got something new this time also, and it was soooo very good! Looking forward to getting it again. :)