based on 10403 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the food and the customer service are always top-notch
The food is very good and the people are very nice
Awesome food and service!
The bartender and Server were fantastic
Good wungs
Make sure that everything is in the bag on togo orders. I always have to ask for sour cream and salsa for nachos..even though it says it comes with it.
Not much, your place is very clean and friendly staff 👍🏼
All good! Great service, excellent food, half mile from our home. We are Wednesday regulars with our two kids.
It was on a Friday but service was fast.
Our server was great, food came out quickly. Only complaint is the chips were very greasy, some were extra crispy and some not cooked enough.
On Thursday, January 19th, I took my grandson to eat. I do not have my rewards card so I put my phone number on the receipt. It was $27 and some change. I have not received these points. We went there again last night and the waitress said the phone number I put on the receipt was not associated with any account. I knew that wasn’t so since I had checked it before we left the house to see if I had gotten those points since I had sent you an email about it. She finally gave me the points from last night after I got my card number from my son who had kept it one night when we ate together. My email was never answered.
Waiter was friendly. Cooks were slow in the kitchen .Restaurants was clean
The service is great. The Pub Pretzels are to die for! Just an awesome place to eat, great environment.
Very busy but the food was out in no time and the staff was very friendly.
Told me I had a $5 credit on my card and it would show up on there within 24 hrs and we waited a few days a went to eat there and were told it wasn’t on there and that it may take a few weeks . That didn’t set well with me or my wife we thought it was pretty weak not to give us the $5 off our bill when your web site said we had the credit when we checked it before we went to eat and then were disappointed and left a bad taste in our mouth food just didn’t seem to taste as good as the time before after we were told that. I think you shouldn’t tell people you give them money for signing up for your customer loyalty program then welch on it. We eat out together at least once a week and are currently seeking another option for a good regular spot for us near our new home here in Lakeland.
The server’s where very good all three times we enjoyed it so much the first time we went on line and registered and went back and after the third time we ate there and where told still no five dollar credit we said not cool at all and haven’t been back since.
i enjoy the ease of the mobile app. we have not gone into the restaurant to eat. we have only ordered take out. each time, our order has been correct and on time.
Wrong item in my togo order and I didn't realize it until I got home.
Very helpful servers.
Good friendly service good food
Pricing
Very Good Manager! Very Good Waitress! Food Was Excellent Love Eating There!! Would Recommend To Anyone ! The Hickory Store!
We requested the big booth at the corner. We had a party of 5. The girl seating us would not let us have it. She said it was for 8 people. No one used the booth the entire time. I could understand if it was busy, but it was not.
Lower prices
great service
Great food and exceptional service
Service and amount of food is I consistent
The staff was friendly and attentive. The sports setting is a plus.
Great food! Nice environment.
Food is delicious,excellent service
Food and service were great!